Next Plc
Team Member - Loughton (N121052)
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Sales Team Member
Shifts Available
- 7.5 hours per week
- Thursday: 10:00 - 13:30
- Saturday: 14:30 - 18:30
About the Role
As a Sales Team Member, your primary responsibility will centre around delivering outstanding customer service and ensuring seamless stock operations. By adhering to Company policies and procedures and maintaining a proactive, positive approach toward work, Next will invest in your personal and professional development from day one.
To thrive in this role, you must demonstrate the following:
- Provide fast and friendly customer service, helping shoppers discover their ideal products.
- Share your enthusiasm and expertise regarding our expansive product range.
- Work across all store departments, including sales floors, stockrooms, and delivery processing areas.
- Take ownership of your career development and growth.
Benefits will be outlined later in this description.
Key Responsibilities
- Deliver consistent, high-quality service to customers.
- Assist customers in finding and purchasing the perfect products.
- Provide expertise and engage customers about our offerings.
- Maintain stock levels, reorganise shelves, and facilitate deliveries.
- Support the store team during peak and busy periods.
Requirements
- Strong communication skills with a customer-focused mindset.
- Approachable, calm yet efficient under pressure.
- Passionate about the retail environment and varied daily tasks.
- Willing to go the extra mile and collaborate as part of a supportive team.
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Successful applicants will be required to evidence their right to work in the UK before commencing employment, in accordance with Home Office guidelines.
Please note: *This role is not eligible for Skilled Worker visa sponsorship. Candidates should independently verify and confirm their eligibility to work in the UK.
Application Process
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Complete two assessments as part of your application:
- Working with Numbers Assessment
- Retail Scenarios Assessment
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Successful candidates will be contacted to arrange an interview with the store’s recruitment team.
⚠️ Note: You will not be eligible to apply if you have already completed these assessments unsuccessfully in the last 6 months.
About Next
Next Group is a FTSE-100 retail business employing over 44,000 people worldwide. As the UK’s second-largest fashion retailer and market leader in kidswear, Next operates 450+ physical stores alongside its thriving Next Online business, available in over 80 countries around the world.
Benefits of Working at Next
- Recognition and rewards for goal achievements and exceptional performance.
Discounts & Savings
- 25% off most Next, MADE, Lipsy, Gap, and Victoria’s Secret products (applies only when purchased through next).
- 10% off most partner brands; up to 15% off Branded Beauty.
- 60% off a promotional working wardrobe allowance (applies to minimum 6-week contracts).
Lifestyle & Financial Rewards
- Early VIP access to sales.
- 3,500+ exclusive retailer deals, along with hot discounts and promotions via Next’s online benefits platform.
- Access to discounted prices at Staff Shops.
- Sharesave scheme.
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Wellness & Support
- Free digital GP app and additional health and wellbeing resources.
- Life assurance and the option to register for a discounted family health plan.
- Financial Wellbeing tools for tracking savings, planning, and financial development.
- Apprenticeship opportunities (available only at England stores).
- Associates & employees can benefit from direct-to-work discounts and same-day free collection options.
- Support networks & network groups to foster collaboration, mentorship, and mutual celebration.
- Wellhub memberships: Includes flexible gym plans, apps, PT sessions, and more.
⚠️ Note: Benefits are subject to change and apply based on eligible criteria.
Disability & Workplace Adjustments Support
Next aims to support every job candidate throughout the application process and is prepared to offer workplace accommodations if required. If you need support due to a disability or long-term condition, please contact careers@next.co.uk, including "Workplace Adjustments" in the subject line, or call:
- 0116 479 2223 (Non-UK)
- 0044 116 479 2223 (Telephone)
🌐 Support hours:
- Monday to Thursday: 9:00 - 17:00
- Friday: 9:00 - 16:45
- Saturday: 9:00 - 17:00
- Sunday: 9:00 - 16:00 (Excluding bank holidays)
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