Pret A Manger
Team Member - Manchester Oxford Street
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Team Member – Full Time (35 hours per week)
Pret: Growing Good Things
Pret is where passionate, hardworking, and wonderful people find the confidence and skills they need to grow and choose their unique paths. 80% of our managers, including our CEO (Pano), started on the shop floor.
No industry-resistant role with 750+ shops across 20+ countries, we’re making delicious food, organic coffee, and delivering exceptional service every day.
This role is located at: 34 Oxford Street, Manchester, Manchester M1 5EL, GBR
About the Role
As a Team Member, you’ll be the smiling face of the shop, crafting fresh, delicious food while creating smiles for customers every day. Expect excitement, thorough training, and the chance to grow within Pret.
With a focus on customer service, teamwork, and kindness, this role is about passion and impact—combined with opportunities for accelerated growth into leadership and beyond.
What We’re Looking For
We’re looking for individuals who embody Pret values of kindness, authenticity, and enthusiasm. No prior experience is needed—just a willingness to learn and deliver the amazing service we’re known for.
You’ll thrive if you bring:
- A genuine warmth and enthusiasm
- A passion for exceptional customer service
- Enthusiasm to spread joy—even if it means tomorrow’s coffee’s on Pret!
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We’ll train you—detailed support ensures you deliver outstanding service at all times.
Your Journey at Pret
Responsibilities
- Craft fresh, high-quality food daily
- Serve customers with warmth and speed
- Support your team in creating an exceptional experience
- Maintain Pret’s Amazing Standards in everything you do
Why You’ll Succeed
- Delivered outstanding service anywhere before (bitternesslick!)
- Enjoy fast-paced, varied work with direct customer interaction
What We Offer
Competitive Pay & Benefits
- Hourly rate: £14.00/hour (including Mystery Shopper Bonus)
- Overnight bonus: Extra £5/hour for shifts 3-5am
- 28 days annual leave (pro-rata if part-time)
- Pension scheme
- Healthcare cash plan
- Free food & drink while on shift
- Club Pret Membership with:
- 50% off all food
- 5 free drinks (Barista-made) daily
- Award recognition (5, 10, 15, and 20-year service milestone rewards)
- Rewards & recognition for stellar performance
Growth & Support
- Fully funded professional qualifications, including apprenticeships (Level 3) and internal transfer opportunities
- Flexible hours to suit your lifestyle
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Community &Culture
- Diversity & Belonging: Everyone is welcome—take advantage of accessibility adjustments if needed
- Purpose-driven work: Contribute to the Pret Foundation, where we tackle homelessness, reduce food waste, and create impactful change
- Networking & Events: Industry exposure through Pret’s global footprint
Our Core Values
✅ Happy Teams, Happy Customers ✅ **** Amazing Standards Every Day** ✅ Never Standing Still – always learning, always growing ✅ Doing The Right Thing – ethical excellence in everything
Interview Process
Every application undergoes the same two-stage process:
- Initial phone screening
- 60-minute shop-based interview with the General Manager and team
Pret is committed to inclusivity. If you need adjustments or support during this process—let our team know. Your experience matters to us.
Pret Other – Grow. Thrive.
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