Pret A Manger
Team Member - TCR106
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Team Member - TCR106
Team Member (Full-Time) 35 hours per week
Pret here! We’re proud makers of delicious food, organic coffee, and big ideas, operating across 750+ shops in 20+ countries. Every team member makes our customers’ days brighter—whether it’s crafting the perfect latte or leading a team to success.
Location: Tottenham Court Road, W1T 4TT
Growing Good Things
Pret’s culture of growth and development starts on the shop floor:
- 80% of Managers and 20% of Support Centre teams (including CEO Pano) began as team members. This role offers pride in contribution, skills progression, and endless opportunity to shape your future with us.
About the Role
We’re seeking passionate, warm, and energetic team players to deliver joy every day as a smiling face on the shop floor and kitchenLDO Ig 425tflological food creation. The pace is exciting, with variety and success driven by a love of our products, customers, and people.
Day-to-day:
- Developing outstanding customer service with world-class training.
- Achieving Amazing Standards every day.
What We’re Looking For
- Friendliness & authenticity – Be kind, honest, and generous. Honesty and warmth make Pret special.
- Passion for exceptional customer experience.
- Willingness to add joy with small acts of kindness – such as surprising customers with a free coffee.
- No prior hospitality experience needed – ambition and serving with heart are all that’s required.
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Benefits – Why Join Us?
Core:
- Hourly wage: £14.05/hour (plus optional mystery shopper bonus).
- Premium pay: +£5/hour for any shift starting 3–5 a.m. after training.
- 28 days annual leave (pro-rata for part-time).
- Pension scheme.
- Healthcare cash plan.
Extra Perks:
- Free food & drinks while on shift.
- Club Pret Membership (50% off food & five free barista drinks daily outside shifts).
- Loyalty Awards after 5, 10, 15, +20 years’ service.
- Recognition & rewards for outstanding standards.
- Marketplace Discounts: saving on shopping, travel, fitness, technology, and dining.
Personal Growth:
- Supported professional qualifications (full funding for Level 3 apprenticeships/transfers).
- Flexible hours to balance work and well-being.
Get help with your application
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And comfy shoes on the house!
Company Culture & Values
- Happy Teams = Happy Customers
- Amazing Standards Every Day
- Never Standing Still (we’re a team learning and evolving together).
- Doing the Right Thing (sustainability, community, wellbeing at every level).
Community & Purpose
Through The Pret Foundation, we focus on:
- Tackling homelessness.
- Reducing food waste.
- Building positive community impact.
Every action – from service to social good – reflects our collective purpose.
Your Interview Journey
- Initial phone screening (takeaway).
- 60-minute shop-based interview (meet the GM + full team).
- Accessibility support: Sessions can be formatted flexibly to accommodate diverse needs.
Who Suits This Culture?
Pret welcomes applications from underrepresented groups: women, disabled applicants, neurodivergent, ethnic minorities, and LGBTQ+ colleagues. Please share any adjustments required in your recruitment journey.
Pret values you – not robots. We want you, not an AI application. Apply as your real self.
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Jessica, London
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