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We’re a National Law Firm with a Local Reach
Our legal experts are here for you. Whether you're facing a personal matter or need support for your business, we recognise every situation is unique. But we’re more than a law firm—we’re a team dedicated to helping individuals and businesses navigate life’s challenges together. At Irwin Mitchell, you’ll thrive in a friendly, inclusive environment where your contributions are valued and our collective drive makes a meaningful impact on our clients and communities.
We empower our team to work in ways that suit them—balancing personal needs, client demands, business priorities, and compliance requirements. For more details, speak to our [Recruitment and Onboarding Team].
About the Role
We’re seeking a Team PA in our Business Services Group to join us in Manchester for a 9-month Fixed-Term Contract (covering family leave).
In this role, you’ll support our high-performing team of lawyers, business services leaders, and fellow PAs—delivering outstanding service to our clients by taking ownership of administrative duties and facilitating a seamless experience between the team and both internal teams and external clients.
Key Responsibilities
You’ll be expected to excel in the following areas:
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Client & Stakeholder Engagement
- Act as the primary contact point for team members, clients, and wider business stakeholders.
- Demonstrate exceptional written, verbal, and telephone communication skills when handling enquiries on behalf of the team.
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Administrative & Legal Support
- Manage file operations with meticulous attention to compliance and organisation, including file opening, maintenance, and secure closure.
- Provide personalised assistance to partners and team members, coordinating diaries, arranging internal/external meetings, travel, accommodation, and managing expenses.
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Billing & Finance Collaboration
- Ensure efficient and accurate case billing processes, supporting team members in providing transparent payments for clients.
- Develop strong relationships with the Finance Operations team to streamline invoice processing.
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Document & Post Management
- Ensure timely and rigorous processing of all physical and electronic correspondence.
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Team & Business Initiatives
- Assist with ongoing projects—including Business Development initiatives—while maintaining seamless coordination across Manchester and the broader Group.
Essential & Desirable Experience
- Extensive experience in administrative, secretarial, or PA roles within a legal environment.
- Strong preference for (though not essential) previous experience in a Real Estate legal practice Godetia.
Core Competencies
- The ability to work confidently and independently, demonstrating strong time management, organisation, and prioritisation under significant pressure.
- Exceptional communication skills—including phone manner, punctuation, grammar, and clear, professional correspondence.
- The resilience to collaborate effectively in a fast-paced team environment and build robust working relationships.
- A solution-focused mindset, capable of making proactive decisions and generating results.
- Fastidious attention to detail, ensuring tasks are meticulous, organised, and executed accurately.
Benefits Our people are our greatest asset, and we support them comprehensively:
- Core leave: 25 days holiday per year, plus bank holidays.
- Up to an additional 35 hours’ holiday to buy.
- Generous and flexible pension schemes to secure your future.
- Two volunteering days (fully paid)—supporting a cause of your choice once per year.
- Westfield Health membership alongside Aviva’s Digital GP services, covering medical support at home and in the office.
- A range of well-being initiatives and our Flexible by Choice program, allowing hybrid working to suit team needs and client/collaborator requirements.
- Ranked in ’Best Workplaces for Wellbeing (Large Organisations, 2024)’, prioritising mental health and employer support at every level.
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Our Commitments Diversity, Inclusion & Belonging As a diverse and inclusive organisation, we foster an environment where all colleagues can flourish. We host intersectional network groups, promote social responsibility, and champion pro bono work to ensure our positive impact extends both internally and into our communities. Our commitment extends across Social Responsibility (People, Community, Environment, Pro Bono initiatives), ensuring fairness, equity, and sustainability are woven into our culture.
Onboarding & Compliance All successful applicants will be required to undergo our employment screening process, which includes eligibility to work in the UK, criminal record checks, and financial background verification through trusted third parties. This aligns with Data Protection regulations and our unwavering standards for honesty and integrity—protecting our clients, colleagues, and stakeholders.
Irwin Mitchell LLP is an equal opportunity employer. We celebrate diversity and are committed to combating unconscious bias in fostering a world-class team representing the communities we serve. Roles for all are welcome here.
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