Wolseley Group
Team Supervisor
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Team Supervisor - Bedford (MK41 0QU) - Plumb Centre
Salary
Competitive Salary + Bonus + Excellent Benefits
About Us
We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Benefits
- Annual leave (increasing with length of service)
- Generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
- And more!
Responsibilities
As a Team Supervisor based in Bedford, you’ll be responsible for:
- Assisting the Branch Manager with the day-to-day running and operations within the branch and taking charge when they are not available
- Supervising and supporting colleagues, providing guidance, training, and performance feedback to achieve targets and goals
- Serving customers on the trade counter, offering advice and product knowledge
- Developing the customer base, improving retention, satisfaction, product mix, and range
- Identifying and recommending ways to improve profits
- Building rapport with suppliers
- General warehouse duties including goods in & out, picking, and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers, and radiators)
- Ensuring compliance with policies and procedures
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Job Requirements
- Previous industry or merchant experience is preferable
- Prior experience in a face-to-face customer service/sales environment is essential
- Willingness to step up to run the branch in the Branch Manager's absence
- Someone who is comfortable making outbound sales calls to customers
- To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic
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Working Hours
This is a full-time, permanent role working 40 hours per week:
- Monday to Friday 08.00am - 5.00pm
- Saturday on a rota basis 08.00am - 12.00pm
We look forward to receiving your application!
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About Wolseley UK
Wolseley UK is the country’s largest plumbing, heating, and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year.
Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world’s largest specialist distributor of plumbing and heating products, you’ll have access to a wide variety of career opportunities.
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