Sainsbury's
Tech Enablement & Change Lead
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Tech Enablement and Change Lead
In a nutshell
The Tech Enablement & Change Lead will play an important role in supporting the technology transformation activities. They will support the delivery of significant technology change, with a focus on communication and storytelling to minimise and manage the impact of change whilst fostering a culture of continuous improvement.
What I am accountable for:
- Supporting the cultural evolution that will be essential to the successful day-to-day running of our desired operating model.
- Working closely with stakeholders as needed to understand business objectives, challenges, and transformational goals for technology change.
- Utilising experience and understanding of various business change models, tools, and techniques to support change.
- Supporting assessments and analysis of current processes, systems, and organisational structures to identify opportunities for change and develop comprehensive change management strategies and plans.
- Supporting workshops to develop inputs to analyse and to share emerging ideas or final conclusions.
- Contributing to training needs analysis, performing gap analysis, and supporting the creation of associated training plans.
- Supporting the definition of the vision, goals, and benefits of the change initiatives.
- Involved in the establishment of communities of practice.
- Involved in our tech literacy effort to upskill Sainsbury’s at large on our transformation agenda and drive better decisions and common understanding amongst non-tech stakeholders.
- Produces clear and concise content that explains change within and without of technology.
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What I need to know - Essential:
- Experience in specific Change Management roles, or Management Consulting.
- Experience of supporting complex change activities within a technology environment or similar role.
- Evidence of effective change management and communication strategies for initiatives or programmes.
- Demonstrated ability to take ownership and manage projects from start to finish.
- Strong focus on execution and ability to manage ambiguity.
What I need to know - Desirable:
- Retail experience
What I need to show:
- Excellent communication, relationship, facilitation, and storytelling skills
- Excellent PowerPoint and/or graphic design skills to support communication and engagement materials
- Excellent analytical and problem-solving skills, with the ability to think strategically
- Familiarity with project management methodologies
- Understanding and experience of Agile practices and mindset
- E-commerce and/or retail sector experience is desirable
- Attention to detail
Our Valued Behaviours
Our Valued Behaviours are our common DNA that every colleague should live by and provide the benchmark for how we deliver our goals/individual contribution, and how we relate to other colleagues in the organisation.
Own it
- Do what you say you’ll do
- Don’t walk past a problem
Make it better
- Improve things for your customer
- Spot opportunities to simplify
Be human
- Walk in the shoes of your colleagues and customers
- Show care and respect to everyone
Leadership Performance Expectations
In addition to role modelling the Valued Behaviours, all People Managers should be consistently driving all four Leadership Performance Expectations, all the time.
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Obsessed with the customer
- You must:
- Use data and insight to understand customer needs and solve customer problems.
- Use our Purpose to support decision making every day.
- Role model living our customer commitments and guide teams to do the same.
Obsessed with performance
- You must:
- Know and be accountable for your part to play, delivering it brilliantly.
- Align team goals and ruthlessly prioritise resources to deliver our Customer Commitments.
- Assign clear accountabilities, hold people accountable (in your team and out) and act on performance both good and bad.
Lead beyond boundaries
- You must:
- Actively share and seek to understand the big picture, both internal and external.
- Story tell our Next Level Sainsbury’s strategy to drive end-to-end thinking.
- Build productive partnership inside and outside our organisation.
Lead fearless teams
- You must:
- Create the environment for diverse perspective and challenge, where we are always looking to raise the bar.
- Grow everyone around you (up, down and across) through adult-to-adult feedback and coaching.
- Know yourself (strengths, weaknesses, and impact on others) and continuously develop.
Support we will provide:
- Full system and process training for the role.
- Wider Portfolio team for direction and guidance.
- Access to personal development tools e.g. Bitesize talks, online self-development tools, internal mentoring etc.
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