PlayStation Global
Technical Account Management
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Why PlayStation?
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. At PlayStation, we’re recognised as a global leader in entertainment, producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStation®VR, PlayStation®Plus, acclaimed software titles from PlayStation Studios, and more.
PlayStation thrives as part of Sony Interactive Entertainment (SIE), a wholly-owned subsidiary of Sony Corporation. We foster an inclusive environment that empowers employees and embraces diversity, welcoming those passionate about innovation, technology, and play to join our growing global team.
About the Role
PlayStation is excited to offer a career opportunity as a:
Technical Account Manager II
The ideal candidate will ensure game development partners have the best experience while creating on PlayStation platforms.
Key Responsibilities
- Represent PlayStation’s technical expertise and advocate for partners to influence game development decisions.
- Lead partner relationships, collaborating globally to build consistency in service.
- Bridge technical and business development aspects, working with:
- Developer Technology Group (DTG) engineers
- Business account management teams
- Meet partners proactively to identify project risks, support needs, and growth opportunities.
- Build long-term collaborative relationships with technical decision-makers.
- Maintain strong ownership over accounts & titles, prioritizing issue resolution for smooth workflows.
- Capture partner feedback and champion it internally within PlayStation.
- Recommend and promote standard methodologies to licensed partners.
- Provide onsite technical support and training.
- Contribute to training events, postmortems, and advisory panels.
- Travel frequently between Sony offices in Japan and Korea to visit partners.
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Required Skills & Qualifications
- Engineering experience: Hands-on exposure to game SDKs and strong understanding of their functionality.
- Profound knowledge of the Korean game development culture and ecosystem.
- Familiarity with general game development pipelines.
- Strong written and verbal communication, plus customer-service focus.
- Ability to quickly onboard with technical projects. Must possess adaptable expertise.
- Independent workload capacity while syncing smoothly with global partner teams.
- Willingness to travel extensively and collaborate cross-functional teams to resolve technical challenges. If issues cannot be fixed in-house, identify and seek additional technical resources.
- Undergraduate degree or equivalent in industry experience.
- Full proficiency in English and Korean languages.
Preferable
- Technical understanding of PlayStation platforms and SDKs.
- Direct experience contributing to console title launches in a technical role.
- Exposure to global team dynamics.
- Basic Japanese language proficiency (a plus).
- Prior experience working collaboratively with external partners.
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Key Benefits
SIE offers a supportive and dynamic work environment with compelling benefits:
- Discretionary performance bonus opportunity.
- Hybrid flexibility (within FlexWork schemes).
- Comprehensive private medical insurance coverage.
- Generous dental scheme package.
- 25 paid holiday days per year.
- On-site access to a gym facility.
- Subsidized café and fresh drinks available.
- Free premium bar access on-site.
- Dedicated cycle parking and showers, encouraging an active lifestyle.
- Regular Sony engagement checks may include background verification (including criminal checks where relevant).
Compliance Notice
Please review our Candidate Privacy Notice for details on data collection, usage, sharing, and your rights.
Equal Opportunity & Inclusion
Sony is an Equal Opportunities Employer, committed to hiring without regard to:
- Gender (including gender identity, expression, and reassignment)
- Race (color, nationality, ethnicity orgin)
- Religion/belief, marital status, parental/maternity status
- Disability/medical condition
- Age, sexual orientation
- Trade union membership
We actively encourage diverse candidates to apply.
Fair Chance Employer
Sony Interactive Entertainment considers qualified applicants regardless of criminal history and complies with fairness-in-hiring requirements.
Join an innovative and inclusive team — your passion for play, technology and development could be part of our next success story.
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