Qualys
Technical Account Manager
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Job Description
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Role Overview
The Technical Account Manager (TAM) is responsible for actively driving the post-sales process with direct and channel customers. The TAM must be able to articulate the Company's technology and product positioning to both business and technical users. He/she must be able to identify all technical and business issues of aligned accounts to ensure customer satisfaction, through all stages of the sales process.
Key Responsibilities
- Maintain and develop business and technical relationships at all levels within aligned accounts
- Identify and develop potential new business opportunities within aligned accounts
- Respond to customer questions on technical and business-related issues
- Clearly demonstrate and align product capabilities to customer goals
- Carry out technical Proof-of-Concept process as needed
- Manage opportunity pipeline activity through the Company’s CRM
- Delivery of high-level and detailed sales presentations
- Respond to functional and technical elements of RFIs/RFPs
- Convey customer requirements to Product Management, Marketing and Engineering teams
- Work as the customer champion within the Company
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Qualifications
- Ideal candidate will be self-motivated with strong knowledge of security, compliance and/or monitoring systems and typical business processes.
- Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports.
- Organised and analytical, able to eliminate sales obstacles through creative and adaptive approaches.
- Bachelor’s degree or 5-7 years relevant experience
- Excellent English written and oral communication skills
- Able to travel throughout the sales territory
- Preferred knowledge of key technologies and subjects including TCP/IP and networking, Vulnerability Management, Policy Compliance/Audit Tools, Firewalls, Web App Security, Endpoint Detection and Response, other relevant enterprise security solutions
- A working knowledge of Container environments is an advantage.
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About Us
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Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings.
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