Amazon Web Services (AWS)
Technical Account Manager, Enterprise Support - UK PS
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
AWS Technical Account Manager
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including public sector organisations.
The Role
An AWS Technical Account Manager serves as a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor, you will have a direct impact by helping our customers gain the most value from cloud technology. Your key responsibilities include:
- Crafting and executing strategies to drive adoption and usage of AWS services.
- Providing advocacy and strategic technical guidance to help customers plan and build solutions using best practices while proactively maintaining their AWS environments for optimal health.
- Building deep, trust-based relationships to understand their business/operational needs and technical challenges, helping them extract maximum value from AWS.
You’ll partner with a range of iconic businesses, from startups building from scratch to large enterprises undergoing transformation. Your responsibilities will span:
- Architecture advice and technical support
- Project and launch planning
- Ongoing operational issue resolution
With abundant opportunities for growth, you will develop your technical, consulting, and leadership skills while collaborating with elite cloud technologists. The role also offers mentorship and the chance to earn AWS certifications.
"Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you."
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Build and advocate for mission-critical technical solutions while supporting customers with expertise.
- Ensure AWS environments remain operationally healthy, reducing costs and complexity.
- Develop deep customer relationships, understanding their challenges and business needs.
- Leverage your technical expertise to engage in discussions about incidents, trade-offs, and risk management.
- Consult across stakeholders: from developers to C-suite executives.
- Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
- Proactively identify opportunities for customers to gain further value from AWS.
- Support various customers through workload migration challenges.
- Uplift customer capabilities via technical workshops and enablement sessions.
About the Team
Our team fosters an inclusive, mentorship-driven environment:
Supportive Culture
- Knowledge-sharing and mentorship for new members
- Constructive, supportive one-on-one mentoring and code reviews
- Growth-focused assignments to build expertise in complex tasks
Diversity & Inclusivity
AWS values diverse experiences — apply regardless of traditional career paths.
About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and widely adopted cloud platform. Our innovation-driven mission empowers businesses—from small startups to Global 500 enterprises—to grow using our leading cloud solutions.
Inclusive Culture
Our employee-led affinity groups (including CORE and AmazeCon) foster inclusivity and empower Amazonians to embrace their unique identities.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Work-Life Harmony
We prioritise flexibility, ensuring work success never compromises personal well-being—because balance drives breakthroughs.
Career Advancement
At AWS, we continuously increase our benchmark for performance, offering:
- Unlimited knowledge-sharing
- Mentorship programmes
- Development resources to help refine your role.
Basic Qualifications
✔ Experience in technical engineering ✔ Troubleshooting expertise in three (3) of these categories:
- Compute
- Storage
- Networking
- CDN
- Databases
- DevOps
- Big data & analytics
- Security
- Applications development (in distributed systems).
Preferred Qualifications
✔ Experience with AWS services or other cloud platforms ✔ Customer-facing technical leadership in enterprise/external environments
Equal Opportunity & Inclusivity
Amazon is an equal opportunities employer. We do not discriminate based on protected veteran status, disability, or other legally protected grounds.
Support for Candidates
Protecting your privacy is a top priority. Refer to our Privacy Notice for details.
Accessibility Accommodations
If you need an accommodation due to a disability, please visit the AWS Accessibility page.
Company: AWS EMEA SARL (UK Branch) Job ID: A10422469
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills