NWG (Northumbrian Water Group)
Technical Administration Assistant - Water Regulations
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Technical Administration Assistant - Water Regulations
Technical Administration Assistant
About the Role
Working hours: 37 hours per week
Contract type: Fixed Term Contract (12 months)
Salary: £26,775 to £31,500 per year (depending on experience)
Location: Hybrid working (office base at Washington, Tyne and Wear)
We’re currently recruiting a Technical Administration Assistant to join our busy technical administration team on a 12-month fixed-term contract within the Water Regulations department in Washington, Tyne and Wear.
As the Technical Administration Assistant, your role will be varied and dynamic. You’ll provide administrative and technical support to the Water Regulation Team, who enforce water regulations across our supply area.
Key responsibilities include:
- Carrying out general administrative duties
- Coordinating technical support for the team in advance planning and new developments
- Scheduling appointments for developments
- Providing technical advice to developers and installers regarding diverse water installations
- Assisting in managing professional membership schemes
The ideal candidate will be responsible for writing and maintaining technical reports for the team. Experience or knowledge of water regulations is advantageous but not essential. You’ll have the opportunity to engage with other water companies via industry working groups.
About You
To thrive in this role, you must:
- Have proven experience handling highly sensitive information
- Demonstrate excellent communication skills for all levels (both internally and externally)
- Show strong ability to manage time effectively, work to tight deadlines and prioritise tasks
- Be proficient in Microsoft Excel
- boast of experience in administration or customer service roles to maintain a professional company image
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About Us
At Northumbrian Water Group (NWG), we strive to turn NWG into a Great Place to Work. We embrace Diversity, Inclusion, and Equity, encouraging our colleagues to bring their authentic selves to work.
As an equal opportunity employer, we value skills beyond what is highlighted in the job description, so don't hesitate to apply even if you don't meet every requirement.
Purpose and Values
Our purpose as NWG is to meet the essential needs of our communities and environment for now and future generations, through reliable and affordable water and wastewater services.
We accomplish this by:
- Operating efficiently
- Investing prudently to maintain a sustainable and resilient business
- Aspiring to be a national leader in sustainable water and wastewater services
Our five core values guide us toward achieving our vision.
Benefits: ‘Tap Into’ Benefits
We acknowledge our colleagues’ valuable contributions with an extensive benefits package:
- Generous holiday allowance: Starting at 23 days in addition to bank holidays, including exceptions for Christmas Eve and New Year’s Eve. Holidays can also be bought or sold.
- Company pension scheme: Matching employee contributions up to 11% employer contribution.
- Free access: To visit local attractions.
- Discount scheme: Saving opportunities on days out, shopping, travel, and more.
- ‘Living Well’ wellbeing support: Including a digital GP service available to colleagues and their family members.
- Sustainable travel support: Through salary sacrifice or cycle-to-work schemes.
- Financial wellbeing support: Community savings schemes, financial education, low-cost loans (via Salary Finance). Provided is 4x Life Assurance and an Income Protection Scheme.
- Development opportunities: A range of growth opportunities, interest-free qualifications loan support, and coverage of relevant professional body subscriptions.
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Note: As part of employment, you’ll undergo a drug and alcohol test after a formal job offer. Drug screening may be retested once by the company-supported authorised laboratory following a first positive result. Failure to pass pre-employment tests may result in the withdrawal of a job offer.
Company Overview: Northumbrian Water Group (NWG)
- Provides water and sewerage services to 2.7 million in the North East of England (as Northumbrian Water)
- Supplies water services to 1.5 million people in the South East of England (as Essex & Suffolk Water)
Our commitment is to deliver great service, placing our customers at the heart of everything we do.
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