ABB
Technical and Application Support Engineer
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Technical & Applications Support Specialist – Drive Portfolio (UK)
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to the Technical Support Team Leader.
About the Role
In this role, you’ll provide technical and application support to partners, customers, and the sales organisation, contributing to exceptional customer satisfaction. You’ll form part of the Technical & Applications Support team within the Technical function for the UK drives business. Your responsibilities include aligning the drives portfolio and technology with customer applications while supporting sales to meet varied project requirements.
Enjoy dynamic teamwork:
- Collaboration, shared learning, and problem-solving to drive impact.
- Collaborative environment where inputs directly contribute to creating real-world progress.
What It Offers You
Bring your best: ideas, energy, and ambition. You’ll leverage tools and agility to:
- Develop confidence in your skills
- Craft meaningful career paths
- Engage with meaningful challenges
Work model: hybrid
Key Responsibilities
In this role, you’ll help run what runs the world by delivering meaningful work and tangible impact:
- Provide comprehensive technical support to partners, customers, and colleagues on ABB drives portfolio
- Deliver urgent responses to customer enquiries and consistently meet support deadlines
- Identify and propose technically appropriate and value-added solutions for drive system applications
- Stay updated on new product features, customer requirements, and market trends by collaborating with experts
- Partner with drives factories, OEM hubs, and support functions to achieve cohesive outcomes
- Advance product promotions through demonstrations, presentations, and technical training
- Support internal or on-site project delivery, maintenance, and troubleshooting
- Ensure compliance with ABB Integrity and ethics programs, including training completion
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Qualifications & Requirements
- Strong customer focus and problem-solving drive
- Motion control and servo experience is advantageous
- Prior experience in technical and application support, preferably in OEM environments and customer-facing projects
- Clear ability to communicate and collaborate effectively with internal teams, factories, and service hubs
- A qualification in electrical engineering or a related discipline is preferred
- Expertise in variable speed drive systems (superior advantage)
- A deep passion for technology, innovation, sustainability, and energy efficiency
- Holder of a full UK driving licence
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Benefits
ABB strives to enrich both work and personal life with top-tier benefits:
- Competitive salary
- 25 days annual leave + bank holidays
- Contributory pension scheme
- Life assurance
- Flexible benefits (e.g., holiday buy/sell, fitness funding, insurance, gadget discounts)
- Internal mobility opportunities, mentoring, and cross-functional projects
- Employee Assistance Programme
- Generous referral scheme
- Hybrid working model
- Private medical coverage
- Competitive bonus scheme
Apathecity ABB UK has won Top Employer in the UK for 6 consecutive years, reflecting our commitment to a fairer, more inclusive workplace.
About ABB Motion
We drive industrial transformation through industrial technology, products, solutions, and related services—focusing on:
- Energy efficiency
- Enhanced safety and reliability
- Maintenance of precisely controlled processes
Our portfolio spans motors, generators, and drives supporting diverse applications across global sectors.
Join Us
Be part of a team where progress reshapes industries—and where your work shapes the world.
Run What Runs the World. #RunwithABB
ABB embraces diversity: bold minds, courageous outputs, and creative solutions. All backgrounds and experiences are welcome.
Ready for impact? Apply today or explore more.
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