Ocado Logistics
Technical Assistant
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Technical Assistant
Ocado Logistics, Dordon
Permanent - Competitive Salary on offer
About Ocado Logistics
Ocado Logistics, part of the Ocado Group, is a global leader in technology-driven online grocery and e-commerce fulfilment, managing the end-to-end transport and logistics that power our operations.
Our state-of-the-art Customer Fulfilment Centres (CFCs) are fast-paced, highly automated environments that rely on cutting-edge technology to deliver excellence at scale.
The Dordon CFC is a £200 million flagship facility – the largest, most advanced, and most productive grocery fulfilment centre of its kind anywhere in the world.
The Role
To keep our world-class systems running at their best, we’re looking for a Technical Assistant (Shift) to join our Engineering Operations team – helping maintain equipment, support maintenance activities, and ensure technical areas remain safe, clean, and efficient.
As a Technical Assistant, you’ll play a key part in ensuring our engineering operations run seamlessly. The role is shift-based to support the 24/7 operation of the CFC. You will work the Panama shift pattern to support continuous operations, benefiting from a competitive salary and benefits.
Responsibilities
- Supporting maintenance activities across the site.
- Keeping technical areas safe, clean, and organised to a high standard.
- Resolving minor faults within your training and escalating issues where needed.
- Assisting the engineering team on planned and reactive maintenance tasks.
- Ensuring equipment is cared for, secure, and used safely.
- Completing paperwork accurately and on time
- Collaboration & Communication
- Strong communication is key – you’ll escalate issues promptly and share knowledge with your team to help everyone succeed.
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You’ll Work Closely With
- Engineering Operations Management
- CFC Operations
- Buildings Technology
- Project Engineering
- Site Services
Requirements
We’re looking for someone who is:
- Organised, with the ability to prioritise tasks effectively.
- A good problem-solver with a practical approach.
- A clear communicator, able to produce simple reports when needed.
- Flexible in working patterns to meet business needs.
- Self-motivated, consistent, and able to work at pace.
- A real team player who shares knowledge and supports colleagues.
Previous experience in an engineering service support role within an automated production environment would be highly advantageous
Benefits
What you can expect to receive in return:
At Ocado, we believe in a workplace where everyone feels valued and supported, so you’ll find a safe and collaborative atmosphere that is as fresh as our produce as well as an award-winning recognition programme and benefits package that includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts.
Clear progression paths are available at all levels within our team. We’ve seen many individuals successfully advance from technical assistant to technician, then to engineer, and ultimately into management roles.
Benefits Package
- Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
- Financial Protection: We offer Income Protection and Life Insurance for financial security.
- Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
- Private Medical Cover: Rest easy with comprehensive private medical insurance.
- Generous Leave: Growing after 5 years, with an option to buy more.
- Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
- Share Schemes: Join exciting share plans to participate in our success.
- Lifestyle Benefits: Our benefits platform includes a Cycle to Work scheme, car salary sacrifice, and much more.
- Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers, days out, and restaurants.
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Equality, Diversity, and Inclusion
We are committed to equality, diversity, and inclusion and welcome applications from all suitably qualified candidates. We do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are happy to discuss reasonable adjustments to support you through the recruitment process.
We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.
Important Note: You must have the Right to Work in the UK to be considered for this role. We are unable to provide sponsorship for this role.
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