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Technical Author
About the Company
WE ARE CDE. HERE TO CREATE OUR BEST WORLD, A TON AT A TIME. Sand is a finite resource, and it’s running out. Today, population growth and the pace of progress means the world is devouring sand like never before – 50 billion tonnes a year globally. This demand is unsustainable. Together with our customers we have already diverted over 100 million tonnes of waste material from landfill and put it back into the materials market for use in construction; protecting sand & aggregates in areas where natural material reserves are in decline and enabling production to happen closer to markets. We are minimising environmental impact and laying the foundations for the circular economy. At CDE we work across the natural processing and waste recycling sectors, in five regions, to pioneer industry-leading, world-changing engineering solutions. Our headquarters are in Northern Ireland, and we have offices in the USA, Australia, Austria, and Brazil. For over 30 years we have relentlessly innovated and co-created wet processing solutions – completing over 2,000 global projects – and we’re only getting started. Our purpose is to create our best world, a ton at a time; empowering our customers to transform their materials into valuable resources for the betterment of people, planet, and their bottom lines. Discover more about life at CDE www.cdegroup.com
About the Role
The role is responsible for producing clear, accurate, and user-focused technical documentation that supports the operation, installation, and maintenance of complex, bespoke engineering solutions. These solutions are typically configured from a portfolio of standard products and components, requiring the role holder to translate detailed technical configurations into structured, accessible documentation. The role works closely with Engineering, Product Management, and customer-facing teams to ensure all documentation accurately reflects real-world system configurations and meets customer, regulatory, and operational requirements. The role also contributes to the continuous improvement, standardisation, and governance of technical documentation, ensuring content remains accurate, controlled, and aligned with evolving products, systems, and compliance requirements.
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Responsibilities
- To produce, monitor, update and control O&M Manuals for all CDE projects, including support material, and spares information to a consistent layout, style and format
- Liaise with the Engineering functions to ensure updates and new releases are accurately tracked for implementation and archive/publication records
- To maintain and develop template O&M manuals specific to each CDE product model incorporating new designs and features when applicable
- Ensure customer updates are captured and released on revised O&M Manuals and uploaded with updates posted to the customer
- To ensure technical documents are technically correct, clear and concise, which may involve collecting and understanding relevant complex technical information. Information is to be presented in a market-standard language to a worldwide audience
- To research, analyze and absorb complex technical information from different areas and structure it logically into CDE’s O&M Manuals
- Work with Marketing to continuously improve the customer experience and CDE brand recognition
- Work with CustomCare team to maximize best practice for maintenance and service exposure within O&M manuals
- Take ownership for the continuous improvement of working processes associated to quality and version control
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Qualifications
- 5 GCSE's (or equivalent) grade C, including Maths and English.
- Educated to degree level in an Engineering discipline.
Required Skills
- Can demonstrate an excellent standard of written language, with excellent proofing and editing skills.
- Technical writing experience.
- Can demonstrate experience with working processes associated to version control of documentation.
- Computer literate in Windows based Software Products.
- Proven organisational skills with the ability to effectively plan and organise.
- The ability to communicate effectively in writing, orally, and through presentations.
- Ability to work unsupervised and as part of a team.
- Can demonstrate commitment and can complete work efficiently, within deadlines and on budget.
- Enthusiastic, energetic self-starter able to work on own initiative.
- Willingness to develop and adapt to new situations.
- Willingness and ability to travel if required.
- Available to work flexible hours.
Preferred Skills
- IOSH Recognised Health & Safety qualification.
- Masters in Engineering.
- Experience in BOM Creation, Draughting, Design for manufacture.
- CAD package experience.
- Commercial experience.
- Excellent analytical and problem solving skills.
- AutoCAD, Solid edge, Teamcenter.
- Proficient with FrameMaker.
- Good manufacturing processes awareness.
- Excellent appreciation of Mechanical & Electrical Engineering Principles.
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