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Technical Business Analyst
Reports to: Head of Technology and Change
Direct Reports: None
Thomas Miller & TT Club
TT Club is the international transport and logistics industry’s leading provider of insurance and related risk management services. TT Club is managed by Thomas Miller, an independent and international provider of insurance, professional and investment services.
The Team
It’s an exciting period of change at TT Club. To ensure these changes improve experiences for our people, members, and business, TT Club has established a new internal Transformation Team. This is a growing team of transformation experts. The team provides support to TT Club across a range of capabilities such as operating models (functional), service model (member facing), complex transformation programmes, business analysis, and change management (including analysis, training, communications, and BAU change).
Our genuinely supportive, collaborative culture gives you the opportunity to make your mark quickly, with plenty of scope to develop your career further.
What You'll Do: Type of Work
As a business analyst in the transformation team, your role could include:
- Process mapping
- Developing as-is and supporting the design of to-be processes
- Developing data flow diagrams to illustrate how data originates, is transformed, stored, and ultimately used
- Identifying process optimization opportunities and influencing business users to adopt the recommendations
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Requirements
- Work with business users across the globe and technical teams to elicit and document requirements for upcoming system changes, working in an agile product team.
- Work with technical teams to translate the business requirements into technical specifications.
- Work closely with business users and the change team to prioritize requirements in accordance with business needs.
Testing
- Work closely with the test team and business users to support User Acceptance Testing (UAT), deriving test cases that validate end-to-end business processes.
Communication & Training
- Develop training materials and deliver training across multiple time zones and regions.
Responsibilities Of The Role
As a business analyst in the team, you will be expected to:
- Drive the product agenda, utilizing your BA skill set to deliver change
- Build positive relationships with senior leaders in the organization
- Influence the agenda for the team through the injection of innovative ideas and ways of thinking
The Knowledge, Experience And Qualifications You Need
- Over 5 years of experience as a high-performing business analysis professional
- Educated to a minimum of 2:1 Bachelor's degree or other relevant qualifications
- Proficient with JIRA, Confluence, and SharePoint
- Experience working in product teams, in an agile delivery environment
The Knowledge, Experience And Qualifications That Will Help
- Understanding of insurance practices such as underwriting or claims.
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What You'll Be Like
- Self-starters with the ability to prioritize and manage own activities in the best interests of the organization
- Collaborative team player who will want to succeed as part of a high-performing team
- Effective relationship builders, who can develop strong relationships
- Strong communicators, with the gravitas to present to senior business and IT stakeholders
- Comfortable working with ambiguity, at pace, and in a constantly evolving environment
- Comfortable working dynamic hours, when needed, to interact with global stakeholders
We Recognise Potential, Whoever You Are
Our purpose is to provide an excellent experience to our members. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic.
Additional Details
This vacancy is for a permanent employee. Roles are advertised with a competitive salary, 26 days holiday, and generous pension contribution. We ask employees to spend 3 days a week in the office, with core days of Tuesday to Thursday, and working hours of 9:30 to 5:30.
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