Michael Page
Technical Claims Manager
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Technical Claims Manager
An excellent role has arisen for a Technical Claims Manager to join a growing legal services business in West Yorkshire. This senior technical leadership role is focused on setting legal standards, governance, and litigation frameworks for a portal claims team.
Client Details
The client is a leading legal services business with one of the largest legal teams in the UK, supporting customers through complex claims journeys and investing heavily in its people, systems, and legal capability. This is a forward-thinking employer with a strong focus on flexibility, wellbeing, inclusion, and career development. The business has been recognized for its work around diversity and inclusion, and offers the opportunity to play a visible role in a growing legal claims function.
Role Description
The Technical Claims Manager will be:
- Owning the legal and technical strategy for OIC and MOJ portal claims, setting clear case handling standards and decision frameworks
- Acting as the senior solicitor responsible for litigation oversight, ensuring matters are handled in line with CPR, SRA requirements, and professional duties
- Building and supporting a new portal claims team as part of a smaller operations leadership group responsible for around 80 people
- Leading technical assurance, audit, and governance across portal and non-portal claims, identifying risk, quality issues, and improvement opportunities
- Setting the criteria for case movement, including when matters should exit the portal, change track, or be escalated for specialist handling
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Profile
The Technical Claims Manager should be:
- A solicitor with strong experience across OIC and MOJ portal claims
- Experienced in RTA, personal injury, or motor claims work, from either a claimant or defendant background
- Confident supervising litigation and applying CPR, small claims, and fast-track procedures
- Able to influence at leadership level and provide clear technical direction to operational and legal teams
- Experienced in technical audit, quality assurance, case strategy, regulatory compliance, or legal governance
- A strong coach who can build legal capability, support fee earners, and help raise technical standards across a high-volume claims environment
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Job Offer
This is a standout opportunity to take on a senior technical role within a growing legal claims function, with the chance to shape a newly created portal claims team and have real influence over standards, risk, and legal quality.
The package includes a salary of £60,000 to £70,000, 10% bonus, 10% pension contribution, 25 days annual leave plus bank holidays, private medical cover, and hybrid working. The business also offers condensed working weeks once a month, giving colleagues the opportunity to gain up to 12 additional days off each year.
This is more than a technical claims role. It is a chance to step into a visible leadership position where your legal judgement will directly shape how claims are handled, supervised, and improved.
If you're an experienced Technical Claims Manager, apply now or contact Michael Bailey for more information.
Desired Skills and Experience
Technical Claims Manager, Portal Claims, OIC Portal, MOJ Portal, RTA Claims, Litigation Supervision, Claims Litigation, CPR, SRA Compliance, Personal Injury, Motor Claims, Claims Governance, Technical Audit, Legal Risk, West Yorkshire
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