LexisNexis Risk Solutions
Technical Consultant
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Senior Onboarding Solutions Consultant (RiskNarrative Digital Onboarding & Financial Crime)
About LexisNexis Risk Solutions
LexisNexis Risk Solutions is a trusted partner in risk assessment, specialising in solutions that drive revenue growth, operational efficiency, and customer experience for businesses of all sizes. Our offerings cover core areas:
- Anti-Money Laundering (AML) / Counter Terrorist Financing (CTF)
- Identity Authentication & Verification
- Fraud and credit risk mitigation
- Customer Data Management
Explore our capabilities at: risk.lexisnexis.com
About the Team
You’ll join a London-based team dedicated to delivering implementation services for LexisNexis Risk Solutions clients across EMEA.
About the Role
This position focuses on delivering tailored onboarding solutions for new business customers through the RiskNarrative Digital Onboarding & Financial Crime platform.
Key Responsibilities
- Configure and implement bespoke SaaS solutions for new customers, ensuring seamless onboarding.
- Translate client requirements into actionable configurations, combining platform expertise with technical guidance (e.g., API integration, webhooks, JSON/XML).
- Advisory role: Work as a trusted partner for clients, offering strategic insight into financial crime mitigation, training, and platform optimisation.
- Collaborate with Client Directors and stakeholders to proactively address client needs across the entire onboarding lifecycle.
- Develop financial crime strategies tailored to client objectives via RiskNarrative platform configurations.
- Gather and document requirements, ensuring alignment between clients and internal/external teams.
- Deliver exceptional service while meeting performance SLAs and service level agreements.
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Requirements
Key Skills & Experience
- Bespoke SaaS implementation & configuration – Proven ability to customise and deploy platform solutions.
- Technical proficiency:
- Familiarity with REST APIs, JSON, XML, and webhooks for integrations.
- Experience with SaaS platforms and middleware environments.
- Financial crime expertise:
- Practical knowledge in one or more of the following:
- Application Fraud
- Transaction Fraud
- KYC (Know Your Customer)
- AML (Anti-Money Laundering)
- Data Governance
- Credit Risk
- Background in analysis, investigation, or risk consultancy preferred.
- Practical knowledge in one or more of the following:
- Communication & collaboration:
- Strong verbal and written communication skills for engaging with investigators to C-suite stakeholders.
- Ability to work in diverse teams, troubleshoot issues, and anticipate client needs.
- Multitasking & deadlines:
- Managing multiple projects simultaneously under strict performance guarantees.
- Drive time-sensitive dienst delivery with a focus on customer satisfaction.
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Your Reward
LexisNexis prioritises wellbeing and long-term career success. Below are key benefits:
- Flexible holidays: Generous leave policy with additional days available.
- Health & wellness:
- Health screening, eye care vouchers, private medical benefits.
- Wellbeing programs to support mental health.
- Financial security:
- Life assurance coverage.
- Competitive contributory pension scheme.
- Save As You Earn (SAYE) share option scheme.
- Commuter & vehicle support:
- Travel season ticket loan.
- Electric vehicle scheme.
- Child & family support:
- Maternity/paternity/shared parental leave.
- Dental insurance (optional).
- Emergency child/aged care assistance.
- Social & philanthropic contributions:
- RECARES days for charity volunteering.
- Designated volunteer time linked to employee resource groups.
- Career development:
- Access to extensive learning resources.
- Employee discounts via Perks at Work.
- Support systems:
- Employee Assistance Programme (EAP) for confidential support.
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