Client Server
Technical Consultant M365
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Technical Consultant
Nr. Tunbridge Wells to £55k
Opportunity to progress your career as a Technical Consultant for a successful IT Managed Service Provider.
As a Technical Consultant you will take a lead role in client onboarding, technical delivery and advanced support. This is a highly visible, client-facing position that combines hands-on technical expertise with project ownership, offering the opportunity to make a significant impact on both customer experience and service quality.
You will lead the end-to-end onboarding of new clients, from initial technical assessments and site visits through to system migrations and successful go-live. Acting as a senior escalation point for complex support issues, you will work closely with the helpdesk team to resolve challenging technical problems, mentor colleagues and ensure customers receive exceptional service.
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Location / WFH
You'll join the team based near Tunbridge Wells (parking available), three days a week with flexibility to work from home twice a week.
Please note you will also be expected to travel to client sites across the UK, sometime requiring an overnight stay (expenses paid).
About you
- You have strong IT support experience, including onboarding and migrations
- You have a strong knowledge of Microsoft 365 including: Intune, Purview, Security, Azure, Entra
- You have a good working knowledge of GDPR, ITIL aligned systems and security best practices
- You have a collaborative approach to leadership and service delivery
- You're able to manage multiple priorities and complex technical challenges
- You have excellent documentation, planning and client communication skills
- You have a valid UK driving licence (and willingness to travel / stay overnight across the UK)
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What's in it for you
- Salary to £55k
- Hybrid working (x2 days WFH per week)
- Pension
Apply now to find out more about this Technical Consultant (M365 GDPR ITIL) opportunity.
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