Encore
Technical Events Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
AV Technical Events Manager
Company Overview
Location: 5* Star Venue in London, UK Salary: £45,000 to £50,000 (dependent on experience)
Core Benefits
Encore offers the following company benefits for this Technical Events Manager role:
- Private Healthcare
- Employee-supported volunteering
- Enhanced family leave provisions
- Perkbox and Employee Assistance Programme
- Company sick pay
- Employee recognition scheme
- Generous employee referral scheme
- Clearly defined career path (with full support)
- Access to state-of-the-art technology
- Global presence and opportunities worldwide
- Long Service Programme
Role Overview
Working in some of the best venues and hotels in the UK, this AV Technical Events Manager will play a key role in planning, preparing, and delivering outstanding events, from small meetings to large-scale productions.
Key Responsibilities
Event Production & Technical Coordination
- Oversee planning, preparation, and set up/disassembly of equipment for events.
- Responsible for managing technicians and in-situ problem-solving during events.
- Serve as the primary client liaison, ensuring customer satisfaction by fulfilling expectations and requirements in real-time.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Sales & Account Management
- Proactively engage with clients to develop sales potential, interpret AV needs, and arrange necessary meetings.
- Build and maintain a portfolio of standardised set designs/visuals for client presentations.
- Maximise revenue by upselling services (e.g., production, video editing) at every opportunity.
- Participate in internal discussions to capture lost business opportunities.
Client Relationships & Feedback
- Develop and maintain a client database, including follow-ups after events.
- Promote repeat business and loyalty by converting on-off corporate clients into Encore accounts.
- Gather and act on customer/market feedback to improve service delivery.
Strategic & Financial Leadership
- Adhere to budget parameters and negotiate beneficial rates.
- Prioritise in-house resources before external outsourcing.
- Monitor sales targets and generate ideas to increase turnover.
Internal Collaboration
- Cultivate strong working relationships with hotel/venue staff (e.g., sales, banquet, front-of-house teams).
- Develop and implement service improvement plans with hotel teams.
- Address concerns or complaints and suggest practical solutions.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Team & Project Management
- Ensure operational support across London offices and team members (technicians).
- Collaborate with Event Producers (consultation/monitoring) during tender and pre-production phases.
- Attend regular meetings with the London office to evaluate delegate performance and timelines.
Tech & Reporting Systems
- Introduce standardised information systems (equipment tracking, quote generation, turnover reporting).
Required Skills & Experience
- Education: High School Diploma, GCSEs in Mathematics and English (or equivalent).
- Technical Knowledge: Proven background in AV/live events, with leadership experience.
- Hospitality Expertise: Preferred experience in service/hospitality industries.
- Specialist AV Preference: Experience with audio-visual systems or educational AV systems is a plus.
Join Encore and contribute to shaping events that leave a lasting impact while benefiting from a culture determined to champion diversity equity and inclusion.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location