Southern Water
Technical Lead (Operator)
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Technical Lead (Operator)
Technical Lead (Operator)
Closing Date: 2026-07-22
Location: Hampshire and the Isle of Wight Flexible base location within the region, with required site travel and hybrid working available
Contract Type: Permanent
Hours: 37 hours per week (Monday – Friday)
Salary: Up to £45,000 (dependent on skills and experience)
About The Role
As Technical Lead, you will:
- Shape and deliver a high-quality blended learning experience blending theoretical knowledge with practical, hands-on training.
- Bring expert water treatment process knowledge or a strong background in production/operational roles.
- Translate complex concepts into clear, accessible training materials for operators.
- Thrive in a fast-paced environment, managing priorities while driving continuous improvement in training programs.
- Contribute to working towards operational excellence through forward-thinking training solutions.
This role offers unparalleled influence in operator training evolution—a chance to champion operational standards at scale.
Responsibilities
Training Delivery & Development
- Deliver engaging training sessions for new and existing operators with high impact.
- Develop and maintain policy-compliant training materials, assessments, and documentation.
- Collaborate with subject matter experts to ensure content aligns with regulatory standards and industry best practice.
Learning Dynamics
- Facilitate practical, on-the-job training addressing real-world operational challenges.
- Monitor learner progress and provide constructive, tailored feedback.
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Strategic Improvement
- Identify and implement innovative solutions to enhance learner outcomes and training methods.
- Partner with operational teams to update training programs based on new processes or standards.
Requirements & Qualities
Core Experience
- Proven expertise in water resources, production, or treatment processes, or equivalent competency.
- Deep understanding of water treatment technicalities, regulatory frameworks, and industry operations.
Key Personal Attributes
- Exceptional written and verbal communication skills to engage stakeholders and deliver training clearly.
- Strong organizational skills with the ability to ** manage multiple priorities**.
- Proactive problem-solving, proactive mindset, and resilience in a dynamic environment.
- Ability to customize training approaches for different learners and adapt techniques effectively.
- Strong capacity for relationship-building with colleagues, learners, and external experts.
Values
- Passionate about workforce development and committed to continuous improvement.
- Embeds user-centric learning at every stage of training delivery.
Why Join Southern Water
Southern Water drives Britain’s water industry transformation, with a focus on resilience, sustainability, and operational excellence. Through a record £7.8 billion investment (2025–2030), the company facilitates a collaborative, forward-leaning culture for its colleagues, aiming to deliver a game-changing future for water services unseen in previous decades.
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This role appeals to those eager to:
- Join a leading voice in sustainability-focused infrastructure.
- Work alongside high-calibre leadership, shaping strategic initiatives with tangible impact.
- Contribute meaningfully to the company’s vision and mission.
Our core belief: wasabi’s mission is to “protect and enhance lives through water”. Become part of a company that doesn’t just hope for legacy—it creates it.
Note: All criteria are indicative. We value motivation and potential as much as experience.
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Diversity & Inclusion
Southern Water values a diverse workforce and is committed to an inclusive environment. We welcome all backgrounds, identities, and experiences and do not discriminate.
Special Considerations
If you require reasonable adjustments during recruitment, please advise early.
Note on Security: The role requires standard pre-employment checks: eligibility to work in the UK, DBS verification, employment/education history verification.
Security Policy
- Essential checks include: Identity confirmation, eligibility to work, criminal record check, and employment verification for the past three years.
- Vetting Process: Successful completion is mandatory for appointment. Failure to meet security standards may result in the offer being withdrawn.
- Note: Some senior roles may require enhanced vetting. Additional documentation may be requested.
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