Southern Water
Technical Lead (Operator)
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Technical Lead (Operator)
Technical Lead (Operator)
Closing Date: 2026-07-22 Job Title: Technical Lead (Operator) Location: Hampshire and Isle of Wight (flexible base with site-based travel required) Contract Type: Permanent Hours: 37 per week (Monday - Friday) Salary: Up to £45,000 (dependent on skills and experience)
About the Role
As a Technical Lead, you will play a pivotal role in shaping and delivering a high-quality, blended learning experience that seamlessly combines robust theoretical knowledge with practical, hands-on training for our water process operators.
You’ll bring significant knowledge of water treatment processes (or a comparable background in water treatment operations) and a talent for translating complex processes into clear, accessible learning. Thriving in a fast-paced environment, you’ll manage multiple priorities while contributing to the continuous improvement of our training offer.
This is a fantastic opportunity to influence the future of operator training and make a real impact on operational excellence.
Responsibilities
- Deliver engaging and effective training sessions to new and existing operators
- Develop and maintain training materials and assessments aligned with regulatory and operational standards
- Facilitate practical, on-the-job learning to reinforce theoretical concepts
- Monitor learner progress and provide constructive, developmental feedback
- Collaborate with operational teams and subject matter experts to ensure training reflects current practices
- Drive continuous improvement by identifying opportunities to enhance training delivery and content
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Requirements
You’ll bring:
- Demonstrable experience in Water Resources and Production or a deep understanding of water treatment processes
- Strong communication skills (written and verbal) for delivering training and engaging with stakeholders
- Excellent organisational and time management skills, with the ability to handle multiple projects simultaneously
- A proactive problem-solver who can identify learning challenges and implement effective solutions
- Skills in building strong relationships with learners, colleagues, and subject matter experts
- Adaptability to train diverse learning needs
- A passion for developing others and commitment to continuous improvement
About Southern Water
Southern Water is driving a transformation of Britain’s water industry, investing £7.8bn (2025-30) to bolster resilience, sustainability, and service excellence. This is an unparalleled opportunity to join a business committed to a generational shift in water service management.
You’ll join during a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. Southern Water offers an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation.
Our mission: To protect and enhance life through water.
Your Growth (And Ours)
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- Real-life purpose: Careers with Southern Water have impact – every role drives positive change in society and the environment.
- Opportunities for growth: From personal development to professional innovation, our culture thrives on continuous evolution.
- Empowering culture: We encourage everyone to play to their strengths and work together to shape a fair, positive future.
- Incident resolution commitment: Our customers rely on 24/7 incident support – because when problems arise, resolving them efficiently is our priority.
Enrolling in Southern Water means becoming part of a team that delivers real-life service, whatever the hour.
Additional Information & Inclusivity
- Successful applicants will undergo identity verification, UK work eligibility, DBS checks, and employment/education history validation.
- Security requirements apply—appointment is subject to successful vetting.
- Commitment to Diversity: We welcome applicants from all backgrounds and identities, ensuring a supportive recruitment process.
Why Stand Out?
You don’t need to meet every criterion—what matters most is your drive to make a difference.
Does this opportunity excite you, but aren’t sure if all requirements align with your experience? Engage with us and explore flexible arrangements—we aim to find workable solutions.
Dive Right In. Because water for life changes lives.
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