Insite Energy
Technical Onboarding Coordinator
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Technical Onboarding Coordinator
Technical Onboarding Coordinator
About the Role
The Technical Onboarding Coordinator plays a critical role in ensuring the compliant, accurate and technically robust onboarding of heat network metering and monitoring systems across new and existing communal and district heat networks.
The role is responsible for taking a site from survey, mobilisation or client handover stage through to a fully understood and technically validated metering data arrangement. This includes:
- Identifying and mapping all relevant monitoring points
- Understanding the site’s data communications systems
- Validating the data analysis systems
- Confirming data quality
- Ensuring that metering data is made available to the correct data consumers
The role supports the regulatory obligations of Insite Energy and Insite’s clients under the Heat Network (Metering and Billing) Regulations 2014, as amended, as well as upcoming compliance frameworks including the Heat Network Technical Assurance Scheme (HNTAS) and the Heat Network Metering and Monitoring Standard (MMS).
Technically focused, this role combines metering knowledge, data systems understanding, onboarding discipline and regulatory awareness. The role supports the full lifecycle of heat network data onboarding, from initial review of existing metering arrangements through to platform configuration, data validation, internal handover and ongoing improvement of Insite’s metering and monitoring portfolio.
The successful candidate will ensure that metering data can be reliably collected, stored, validated, analysed and shared with internal and external stakeholders, including:
- Data Analysis Systems
- Billing systems
- Energy management teams
- Client services teams
- ESCo management functions
Location and Working Hours
- Monday to Friday, 09:00 – 17:30
- Hybrid working model available with office space in:
- London (Moorgate)
- Peterborough (PE1)
- Home working for reporting and analysis duties
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Required Skills and Attributes
Essential
-
Experience working with:
- Metering systems
- Data loggers
- AMR (Advanced MeteringReading) systems
- BMS (Building Management System) interfaces
- M Bus
- Wireless M Bus
- LoRaWAN
- APIs or SFTP data transfer arrangements
-
Understanding of:
- How meter data is collected, stored, validated and used by billing, monitoring and reporting platforms
-
Ability to:
- Understand and document monitoring point arrangements across:
- Energy centres
- Substations
- Communal distribution networks
- District distribution networks
- Consumer connections
- Understand and document monitoring point arrangements across:
-
Strong attention to detail
-
Ability to manage multiple sites, actions and technical issues simultaneously
Desirable
-
Experience working with:
- Heat network billing platforms
- Energy management platforms
- IoT platforms
- Data analysis systems
- Including data quality checks
- Reporting and KPI dashboards
-
Working knowledge of:
- Heat meters
- Electricity meters
- Water meters
- Gas meters
- Temperature sensors
- Pressure sensors
- Meter register data
-
Experience supporting:
- Mobilisation
- Onboarding
- Project handover
- Operational readiness within utilities, building services, energy or metering environments
-
Engineering, technical qualification, or equivalent practical experience in:
- Mechanical
- Electrical
- Building services
- Metering or data systems
Benefits
Salary
- Competitive salary based on knowledge, skills and experience.
Holiday Allowance
- 26 days of holiday per year (including birthday leave)
- Plus English bank and public holidays
- Additional day of birthday leave
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Pension Scheme
- Employer pension contribution matched at 4%.
Employee Assistance Programme (EAP)
- Free and confidential support available for personal and professional challenges.
Corporate Social Responsibility (CSR) Programme
- DO RIGHT WITH INSITE: up to 2 paid volunteer days per year for company-led initiatives. (Additional information available here)
Social Events
- Regular company social events including:
- Annual Summer Party
- Christmas Party
This benefits package offers a vibrant and supportive work environment, with opportunities for professional growth, work-life balance, and community engagement.
About Insite
Established in 2009, Insite Energy is a dynamic, fast-growing company that provides services to heat network suppliers in the UK. Our services include:
- Metering & billing of residential customers
- Installation (and retrofit) of credit billed and pay-as-you-go equipment
- Ongoing maintenance and management of heat network schemes
We prioritise working as one team, with the customer and client first, delivering reliable, competitive, and professional services. Our Trustpilot rating reflects this commitment to excellence, and with over 100 employees, we aim to deliver more by working together.
At Insite Energy, we embrace diversity and inclusion, valuing all backgrounds, identities, and experiences. We’re committed to providing equal opportunities and making reasonable adjustments to ensure accessibility and inclusivity throughout the application process and workplace.
Our Values
- Community
- Innovation
- Excellence
- Sustainability
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