Nashrock Insurance Recruitment
Technical Operations Lead
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
A brand new opportunity has arisen for well-regarded and consistently growing international Lloyd's Broker, with a solid presence in the London Market. This market-leading Lloyd's Broker is now seeking an experienced London Market professional with strong Technical Account Handling expertise and proven team leadership experience.
As the UK Operations Lead and the Division's Technical Specialist, you will work collaboratively with Speciality Divisions across the business and will provide comprehensive technical support.
Key Responsibilities
Provide technical support across UK Specialty, including Whitespace and PPL queries. Build and maintain Contract Builder templates and support MRC creation and training. Lead and support User Acceptance Testing (UAT) for Contract Builder and Workbench. Represent the business within digital working groups and contribute to operational improvements. Develop strong relationships with market partners including Lloyd’s, LIIBA, PPL, Whitespace, and Artificial. Support onboarding and setup of new teams. Mentor and support apprentices through training, guidance, and regular check-ins. Act as a key contact for Team Leader monthly check-ins and issue resolution. Support the ongoing development of the Property Auto Follow programme. Promote collaboration, continuous improvement, and knowledge sharing across the business
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Experience & Technical Skills
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Strong knowledge of London Market processes and MRC v3 standards. Experience creating, reviewing, and maintaining Market Reform Contracts. Hands-on use of electronic trading platforms including PPL Next Gen and/or Whitespace. Strong understanding of Open Market and Delegated Authority business, including Binding Authorities and Lineslips. Experience with broking systems and market processing including Xchanging, A&S, and ECF. Knowledge of Mid-Term Broker Change processes between Lloyd’s Brokers and Xchanging. Understanding of TOBAs, Due Diligence, sanctions, audits, and broader compliance requirements.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills