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Description
We are looking for a Technical Product Manager to join our growing engineering organization (headquartered in Reigate, ~300 engineers) developing a wide range of market leading InsurTech solutions. You will join us at an exciting time as we focus increasingly on cloud/SaaS solutions, upgrading existing products to new technologies and modern UX, as well as developing brand-new applications.
This role combines the strategic thinking of a Product Manager with the hands-on execution focus of a Product Owner. You will work closely with engineering teams, architects, and business stakeholders to shape the product vision, manage the backlog, and drive high-quality delivery through modern software development practices including CI/CD, infrastructure-as-code, cloud-native architectures, and automated testing.
This position is ideal for someone who enjoys bridging technology and business, has strong analytical and communication skills, and understands what it takes to build maintainable, scalable, secure software in a modern engineering environment.
The Role
Product Ownership
- Define, refine, and maintain the product roadmap, aligning with business strategy and customer needs.
- Own and manage the product backlog, writing clear, concise, and testable user stories, acceptance criteria, and prioritisation using frameworks such as MoSCoW or WSJF.
- Act as the voice of the customer, ensuring the product delivers meaningful outcomes and value.
- Lead sprint ceremonies including backlog refinement, sprint planning, and product reviews.
Technical Leadership & Collaboration
- Work daily with engineering to clarify requirements, guide technical decisions with architects and Technical Leads to ensure alignment with product goals.
- Understand and communicate trade-offs between tech debt, scalability, performance, and delivery timelines.
Understanding of Modern Software Development
- Possess practical knowledge of:
- CI/CD concepts, pipelines, and deployment strategies.
- Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Bicep.
- DevOps practices, automated testing, and release automation.
- Cloud platforms (Azure, AWS, GCP) and container technologies (Docker, Kubernetes).
- Version control workflows (Git branching strategies).
- Note: You are not required to implement pipelines or IaC, but you must understand them well enough to collaborate with engineering and make informed product decisions.
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Stakeholder Engagement
- Communicate roadmap, KPIs, risks, and release updates to stakeholders clearly and confidently.
- Translate technical concepts into business language and vice versa.
- Balance competing priorities across business, compliance, architecture, and delivery.
Data & Performance
- Define and interpret product metrics, dashboards, and KPIs to guide data-driven decision making.
- Use experimentation methods such as A/B testing or feature flags where appropriate.
Delivery & Execution
- Oversee end-to-end of the product lifecycle: discovery, definition, development, testing, deployment, and post-launch optimization.
- Proactively identify risks, constraints, and dependencies and work cross-functionally to resolve them.
- Ensure high-quality delivery through continuous feedback cycles and iterative improvement.
Qualifications
What you’ll bring
Essential
- Proven experience as a Technical Product Manager or Product Owner in a SaaS or analytics-focused B2B environment.
- In-depth understanding of the Agile software development lifecycle in a commercial/production environment.
- Hands-on experience managing all stages of the product life cycle, from concept to productisation.
- Ability to write strategic epics and features aligned with business goals along with high-quality user stories, define acceptance criteria, and manage a product backlog.
- Experience working with technical stakeholders (e.g., architects, engineers) to define and deliver complex features.
- Excellent communication and collaboration skills, with the ability to influence and align cross-functional teams.
- High attention to detail and high-quality standards whilst being pragmatic and delivering at pace.
- At ease working in a team environment, can provide and receive constructive criticism.
- Sharp analytical and problem-solving skills.
- Creative thinker with a vision.
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Highly Desirable
- Background in Software development, data science, or data engineering.
- Exposure to cloud platforms (e.g., AWS, Azure, GCP).
- Understanding of API design, microservices architecture, or event-driven systems.
- Experience in B2B enterprise software environments with complex stakeholder landscapes.
- Product management certification (e.g., CSPO, Pragmatic Institute, AIPMM).
- Degree-educated with Computer Science, Engineering, Mathematics, or a relevant discipline.
What We Offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.
We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview, and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com.
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