HSBC Global Services Limited
Technical Product Manager
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Technical Product Manager
Technical Product Manager – Developer Platforms (CTO) at HSBC
Join HSBC, one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to empower businesses, economies, and people to thrive and achieve their ambitions.
About the Role
As an experienced professional, you’ll play a critical role in HSBC’s Developer Platforms team (CTO), driving the transformation of our Developer Platform estate and enhancing the daily experience of engineers across the bank. This strategic position combines product strategy development with hands-on delivery ownership, focusing on:
- Identifying tech debt reduction opportunities
- Supporting DevOps practices
- Ensuring smooth, safe delivery to Production
Your work will shape an optimised technology operating model, balancing visionary leadership with practical execution.
Key Responsibilities
In this role, you’ll be responsible for:
- Identifying and delivering tangible improvements in the technology landscape, measured against defined baselines
- Driving transformation initiatives in an Agile environment, leveraging industry best practices
- Ownership of product strategy—collaborating with stakeholders to develop a strong product culture within the organisation
- Providing technical expertise to stakeholders and engineering teams, ensuring seamless adoption of platform services
- Managing stakeholder expectations and maintaining transparency on timelines, scope, and delivery risks
- Oversighting platform rollouts, ensuring efficient adoption and alignment with engineering teams’ needs
- Developing and embedding high-performing delivery approaches, rooted in continuous feedback to maximise success
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Key Requirements
To excel in this role, you should have:
- Proven experience driving tech transformations in Agile/DevOps environments, working closely with technologists and delivery teams
- Strong technical background with the ability to engage credibly on architecture, design, and tooling decisions
- Innovation in AI integration: leveraging AI capabilities (e.g., integrations with Copilot), modern coding practices, and open-source/open code solutions
- Global experience: managing cross-functional teams and stakeholders across multiple locations and through virtual collaboration
- Leadership of global/distributed teams, including managing ~10 direct reports plus broader virtual team members
- Enterprise-scale experience: successfully delivering change initiatives in large-scale organisations and measuring outcomes
- Analytical prowess: building datasets, conducting (qualitative/quantitative) analysis, and translating insights into clear business actions
- Practical delivery mindset: hands-on, problem-solving mentality to execute and refine processes continuously
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Benefits & Working at HSBC
As an HSBC UK employee, you’ll benefit from:
- Tailored professional development opportunities
- Competitive pay and generous benefits, including:
- Private healthcare for all UK employees
- Enhanced maternity & adoption pay and return-to-work support
- Contributory pension scheme with generous employer matching
- A culture that fosters diversity, inclusion, and accessibility—HSBC is a Disability Confident Leader, supporting candidates from all backgrounds
If you require any accommodations during the recruitment process, please reach out to HSBC’s Recruitment Helpdesk via hsbc.recruitment@hsbc.com.
Ready for a fulfilling career that drives impact? Join HSBC and take the next step in your professional journey.
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