How your CV stacks up
Upload your CV to see how well it fits this job role
?%
We're Civica — and we make software that helps deliver critical services for citizens all around the world. From local to state government, education, health, and care, over 5,000 public bodies across the globe use our software to help provide key services to over 100 million citizens.
Our ambition is to be a GovTech champion, supporting citizens and public-sector workers worldwide. Building on 21 years of continuous growth, we’re now at a defining phase on our journey to achieve this goal.
Technical Product Manager Role
Why This Role Excites Us
As Technical Product Manager, you’ll deliver strategic roadmap alignment by equipping your team with detailed technical requirements to build high-quality products. You’ll break down complex business challenges into smart, adaptable user stories, ensuring the final product reflects Civica’s mission—to be a global leader in GovTech.
This role focuses on our next-gen cloud-based, AI-driven Library solutions, supporting 2,000+ schools, libraries, and public-sector organisations across:
- UK
- Ireland
North America
- 8,000+ sites to operate more efficiently, improve citizen engagement, and achieve better outcomes.
You’ll act at the intersection of product, engineering, and data, driving practical AI applications real-world use cases for:
- Workflow automation
- Decision support systems
- User experience enhancement
Solutions will be focused on human-centered trust and fully aligned with responsible AI practices.
What You’ll Do
Key Responsibilities
- AI product delivery:
- Collaborate on AI-powered product features (e.g., LLMs, LLMs), merging AI-assisted development tools to boost engineering productivity.
- Technical leadership:
- Work with engineers to manage AI/ML pipelines, AI model training, and AI-driven solutions.
- Shape responsible AI solutions with transparent, biases-aware considerations.
- Collaboration & prioritisation:
- Oversee cross-functional teams (engineering, design, marketing, sales, etc.), balancing time, resources, and deadlines.
- Prioritise features, requirements, and risks in Agile environments (Scrum/Kanban).
- Requirements management:
- Delegation to user stories with clear acceptance criteria and agile ceremonies.
- Defect triage & escalation:
- Resolve bugs, manage riskOffset mitigation to drive seamless product delivery.
- Cross-functional coordination:
- Partner with engineering, design, marketing, sales, and customer success for seamless execution.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Data-Driven Decisions:
- Analyze data to inform product strategy, measure performance, and identify majority improvement (e.g., user behaviour).
- Technical support:
- Assist non-technical teams in translating complex requirements into technical language, or even lead so code reviews.
- Documentation:
- Advocate for strong product knowledge-sharing culture through clear decision docs.
- Continuous learning:
- Stay current with emergent technologies to support GOVTech innovation.
Must-Have Skills & Experience
✔ 5+ years of Technical Product Management in modern software or product orgs. ✔ Proven backlog mastery: Clear user stories, prioritisation, agile backlog delegation. ✔ Deep technical fluency:
- Code reviews/literature discussions about ML, data concepts, structs and algorithms.
- AI modeling (training, accuracy, bias limitations); engineering-grade requirements. ✔ Skilled in technical decision-making:
- API scalability and performance.
- Integration pipelines. ✔ Collaborative mindset:
- Problem-solvers managing cross-functional teams under tight timelines. ✔ Customer-centric: Strong analytical and marketing insight.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Work Culture at Civica
→ Be authentic. Bring your whole personality to work. → We’re not searching for perfect. Successfully considering challenges and goals brings the fullest contributions.
What Makes Civica Great?
✨ Our Values
Passion intersects with purpose—helping public sector technology enhance citizen lives. You’ll grow, innovate, and create meaningful impact.
✨ Why Civica Stands Out
We prioritise people happiness—because productive, valued employees create excellent products. Here’s what you’ll benefit from:
✨ Benefits
- Work-Life Balance
- 25 days ASAP paid time + public holidays + buy up to 10 additional days.
- Volunteer time off: Up to 3 days paid for community engagement.
- Financial & Security Stability
- Pension: 5% employer match
- Income Protection: Up to 75% salary coverage for long-term illness
- Life Assurance: Tax-free lump sum (× salary)
- Critical Illness Cover: £25K lump sum (extensible to dependents)
- Health & Beyond
- Private medical (health, dental, GP, mental health support)
- Health Cash Plan (claims back for psychotherapies, wellness support)
- Bounty program: Refer friends for rewards
- Culture & Inclusion
- Affinity groups welcoming all identities
- Wellbeing & Flexibility
- Remote/Hybrid options (Circumstance depending)
- During competitive commitment weeks
Inclusion by Intention
Civica thrives on diverse everyone perspectives. We are committed to: ☑ Accessibility—open job equity ☑ Transparency—Fair for all candidates ☑ Support—Let us know how to acquire the best experience.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location