SMKSoft Inc
Technical Program Manager
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Role: Technical Program Manager
Hybrid Role in Vienna, VA
JD:
The Technical Program Manager works closely with executive leadership and is responsible for planning, coordinating, and executing cross-functional programs and projects that advance enterprise strategy and operational goals. This role translates high-level strategic objectives into actionable plans aligned with governance standards, delivery frameworks, and compliance requirements. The Technical Program Manager collaborates closely with leadership and key stakeholders to drive performance, manage risks, support change initiatives, and deliver sustained business value while developing high-performing, accountable teams.
Key Responsibilities
- Manage the planning, coordination, and execution of cross-functional programs and projects supporting enterprise strategy and operational priorities.
- Translate strategic objectives into actionable execution plans, timelines, and deliverables.
- Oversee program activities, including performance tracking, reporting, and risk management.
- Collaborate with senior leaders and stakeholders to ensure alignment, resolve issues, and drive successful outcomes.
- Implement and maintain management standards, tools, and best practices for program and project delivery.
- Identify opportunities to improve delivery effectiveness, stakeholder engagement, and operational efficiency.
- Serve as a liaison between business units, technology teams, and external partners to support execution.
- Monitor risks, issues, and dependencies across initiatives; escalate and implement risk mitigation strategies.
- Promote a culture of accountability, collaboration, and continuous improvement.
- Ensure compliance with internal policies, governance standards, and industry best practices.
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Qualifications
- Bachelor's degree and 7+ years of progressive program or project management experience, including leading complex, multi-project, cross-functional, or enterprise initiatives.
- 3+ years of people management experience leading project or program teams.
- Deep knowledge of enterprise program and project management methodologies and governance frameworks (e.g., Agile, SAFe, Waterfall, Hybrid).
- Experience leading cross-functional programs and enterprise-wide business initiatives aligned with strategic priorities.
- Proven ability to translate business strategy into structured execution roadmaps and measurable outcomes.
- Experience managing governance processes, including performance metrics, reporting standards, risk mitigation, and vendor relationships.
- Strong leadership capability in building, mentoring, and sustaining high-performing teams.
- Ability to influence and align diverse stakeholder groups, including senior leadership.
- Skilled in synthesizing complex data and communicating insights, risks, and progress to executive audiences.
- Understanding of organizational change management, process improvement, and adoption strategies.
- Advanced proficiency with analytics and visualization tools (e.g., Power BI, Tableau, Smartsheet, MS Project).
- Ability to manage multiple concurrent programs, prioritize resources, and adapt to changing business needs.
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Desired Qualifications
- Bachelor's degree in Business Administration, Program Management, Project Management, Organizational Development, or a related field, or equivalent experience.
- Master's degree in Business Administration, Program Management, Project Management, or a related discipline.
- Professional certifications such as PMP, PMI-ACP, PgMP, SAFe Program Consultant, ITIL, or Cloud certifications (AWS/Azure).
- Experience with enterprise project management tools such as MS Project, Smartsheet, or Jira.
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