Technical Program Manager, Enterprise Applications

• Technical and Team Management

  • Lead cross-functional, multi-disciplinary teams across all phases of the software development lifecycle, including requirements gathering, design, build, testing, and deployment.
  • Working knowledge of system architecture and data flows sufficient to translate business requirements into technical specifications and communicate effectively with engineers and architects.
  • Ability to develop positive partnerships with both the technology and business user communities. Self-motivated and a problem solver who can assess and develop strategies for achieving the needs of the user community.

• Communication Skills

  • Excellent verbal and written communication skills—ability to speak to technical-level staff and develop written reporting and presentational content with level-appropriate messaging up to and including the senior executive level.
  • Independent and resourceful—able to identify unique solutions to address complex technical challenges with limited guidance.
  • Excellent skills in productivity and diagramming software (Microsoft PowerPoint, Excel, Visio, and other tools) and experience crafting high-quality technical work products.

• Documentation and Coordination

  • Document and analyze technical and organizational needs across multiple departments and translate them into program actions and requirements.
  • Manage cross-system dependencies, integration risks, and mitigation plans across concurrent enhancement and integration workstreams.
  • Support vendor and third-party integration partners, ensuring delivery meets IRC's data quality, security, and compliance standards.
  • Continuously build and maintain clarity in program work plans, roadmaps, status, risks, and mitigation plans.

Position Reports to

Associate Director, Business Systems

Minimum Requirements

• Experience

  • 3-6 years demonstrable related work experience managing technical projects, system enhancements, and/or data/system integrations.

• Technical Tools

  • Experience with program/project management tools (e.g., Jira, Monday.com, Trello, Microsoft Planner).

• Agile Methodologies

  • Strong ability to enforce Agile methodologies through a Scrum Master role.

• Technical Knowledge

  • Experience working with highly technical resources, including developers, architects, and data engineers.
  • Working familiarity with system integration concepts and enterprise application platforms.

• Documentation and Communication

  • Ability to build and maintain high-quality technical documentation.
  • Ability to lead, manage, and be flexible to change course through ambiguity.
  • Strong track record of effectively communicating advanced technical concepts to partners and team members with varying levels of technical expertise.

• Independent Work
  • Self-starter and a critical thinker who can work independently and drive projects forward.
  • The ability to learn global humanitarian aid programming (e.g., supply chain, grant proposals, program design, procurement) quickly. Prior global NGO experience preferred.

Compensation

• United States of America – New York

  • $88,277–$102,451 per year

• United Kingdom – London

  • £49,598–£60,040 per year

Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

US Benefits:

• 10 sick days
• 10 US holidays
• 20-25 paid time off days depending on role and tenure
• Medical insurance starting at $163 per month
• Dental starting at $6.50 per month
• Vision starting at $5 per month
• FSA for healthcare and commuter costs
• A 403b retirement savings plans with immediately vested matching
• Disability & life insurance
• An Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer:

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

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