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Technical Project Manager
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Technical Project Manager - CRM Development & Delivery - London - £50-60k - 12 month FTC - Consulting
Role Overview
My client based in West London, a Global Data Services Organisation are seeking a technical Technical Project Manager / Delivery Manager to drive the delivery of their Dynamics 365 platform.
The ideal candidate will have consulting industry experience - however this is not a must-have requirement.
This role is critical within their multi-year transformation programme to become a more agile, global product and services company, embedding technology throughout all of their operations.
You will own the day-to-day management of the tooling build and initial pilot deployment, owning the plan, dependencies, quality gates and the working-level vendor relationship. You will ensure the development effort/quality is kept on track against the agreed milestones and work with the various teams to identify and resolve delivery issues and blockers.
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This role is ideal for a delivery or project manager with a strong technical grounding and organisation skills who can hold credible conversations with architects and developers, challenge estimates constructively, proactively spot problems and help lead discussions to find potential solutions.
Key Responsibilities
- Own and manage the tooling delivery plan across CRM and app workstreams.
- Act as the primary day-to-day delivery interface with the development team, working with Agile delivery methodology principles and project management tooling.
- Manage dependencies, decisions and blockers to agreed SLAs, maintaining RAID logs and ensuring environments, test data and third-party inputs are ready when required.
- Working with the delivery team and business SMEs to ensure deliverables are built to agreed acceptance criteria.
- Coordinate testing execution with test leads, ensuring defects are tracked and resolved and quality gates are adhered to.
- Provide clear reporting into programme governance, lead cross-team daily standups and weekly reporting forums.
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Who we are looking for:
- Experience working with offshore development teams
- Proven project management experience with delivering large-scale or multi-market initiatives, from design through to implementation.
- Strong technology delivery experience with CRM platforms (ideally Microsoft Dynamics 365), mobile or app ecosystems, or other related products.
- Excellent analytical and structured problem-solving skills, with the ability to break down complex challenges and develop practical solutions.
- Clear communication and organisation skillsets, being able to structure and lead meetings to drive outcomes against expected agenda items.
- Comfortable in Agile and hybrid delivery, backlog tooling (Azure DevOps), release and environment management, and structuring test phases.
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