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Technical Project Manager
Head of Product Delivery (Senior, Strategic) – UK/Spain
About CloudPay
CloudPay is the world’s most trusted global payroll partner, dedicated to simplifying pay while empowering businesses to thrive in a connected world.
Our Vision: To be the most trusted global payroll partner, simplifying pay for all employees.
Our Mission: Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions.
Our People: We foster a workplace built on professionalism, passion, empowerment, innovation, and teamwork. We empower employees to bring their authentic selves, deliver impactful work, and drive innovation—creating an exceptional employee experience.
Why This Role Excites Us
This cross-functional senior leadership position sits at the intersection of Product, Engineering, and the wider business, ensuring alignment, clarity, and seamless execution of strategic initiatives.
- Key to delivering real value for customers and the business
- Bridges the gap between complex strategy and practical delivery
- Acts as a trusted advisor to technical (Engineering, Architecture, Data, AI, Security, Infrastructure) and non-technical (Business, Product, Sales, Marketing) stakeholders
- No hands-on coding required, but deep involvement in technical discussions, including risk assessment, trade-offs, and decision guidance
This role thrives on clarity in complexity, delivery discipline, and cross-functional leadership—driving initiatives from concept to launch and beyond.
Key Responsibilities
1. Planning & Execution Ownership
- Lead end-to-end development of strategic product and technology initiatives
- Work closely with Engineering & Product teams to assess complexity, set realistic effort estimates, and manage trade-offs
- Define scope, timelines, milestones, and resource requirements, with ongoing progress tracking to monitor risks and dependencies
- Ensure on-time, on-scope delivery aligned with business objectives
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2. Go-to-Market (GTM) & Launch Coordination
- Lead coordination of GTM activities for new product features
- Partner with Product, Sales, Marketing, and Customer Success to ensure smooth, impactful launches
- Support enablement materials, internal readiness, and customer communications
- Guarantee operational readiness pre-launch and post-launch adoption tracking
3. Performance & Continuous Improvement
- Define and measure delivery KPIs, success metrics, and operational performance indicators
- Identify and implement process improvements to enhance predictability and efficiency
- Drive best practices in project and delivery management across teams
4. Stakeholder & Communication Skills
- Successfully manage stakeholders at all levels (both technical & non-technical)
- Facilitate clear communication and alignment in ambiguous or complex environments
- Expertly translate priorities into structured, actionable plans while maintaining focus on business impact
Preferred Methods & Tools
- Project Management: Experience with Jira, Confluence or similar tracking tools
- Data & Analytics: Proficient in Power BI, Sisense, Databricks or related platforms
- Data-driven approach to risk tracking, progress monitoring, and delivery outcomes


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Requirements & Candidate Profile
Education & Experience
- Bachelor’s/BS/BA degree (or equivalent experience) in computer science, information systems, or related disciplines
- Proven project management expertise in a SaaS or product-led environment, especially within .FinTech, payroll, payments, HR technology, or regulated SaaS
- Strong technical foundation in AI and data, with hands-on experience to critically assess system constraints and constructively challenge engineering decisions
Soft Skills & Mindset
✔ Strategic thinker – Connects granular technical execution with long-term business goals ✔ Highly organized – Transforms ambiguity into structured execution while managing complexity ✔ Exceptional communicator – Articulates complex concepts clearly for diverse stakeholders ✔ Pragmatic & delivery-focused – Balances quality with progress, ensuring momentum
Professional Requirements
- Full professional proficiency in English
- Ideal candidates will have previously worked in a FinTech, payroll, payments, HR technology, or regulated SaaS sector
Specification
- Location: UK or Spain
- Compensation & Benefits: Competitive local remuneration package
- Commitment: Equal opportunities employer
- Glassdoor rating: Access rating
What We Offer Our People:
- An inclusive and empowering culture rooted in professionalism, passion, innovation, and teamwork
- Valuable impactful work driven by real purpose
- Exceptional employee experience from fulfilling projects to career growth
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