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About This Job Opportunity
Our Vision
To be the world's most trusted global payroll partner, simplifying pay for all employees.
Our Mission
Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.
Our People
Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.
What makes this role exciting:
This role sits at the heart of our organisation, bridging the gap between business and technology to turn strategy into reality. You’ll work at the intersection of Product, Engineering, and the wider business, ensuring strong alignment, clear communication, and seamless execution across complex initiatives.
As a trusted partner to both technical and non-technical stakeholders, you’ll translate business priorities into actionable, high-impact technology initiatives. You’ll drive planning, execution, and delivery governance—ensuring everything stays on track, aligned to our roadmap, and focused on delivering real customer and business value.
While you won’t be hands-on coding, you’ll be deeply involved in technical discussions—challenging assumptions, identifying risks, and guiding decisions across Engineering, Architecture, Data, AI, Security, and Infrastructure teams.
Success in this role comes from your ability to bring clarity to complexity, drive delivery discipline, and lead cross-functional teams from idea through to launch and adoption.
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Main Responsibilities
Planning & Execution Ownership
- Own and lead the end-to-end planning, execution, and delivery of strategic product and technology initiatives.
- Collaborate closely with engineering and product teams to understand complexity, estimate effort, and manage trade-offs.
- Define project scope, delivery plans, milestones, timelines, and resource requirements, while maintaining and continuously updating to ensure visibility of progress, risks, and dependencies.
- Ensure initiatives are delivered on time, within scope, and aligned with business objectives.
Go-to-Market (GTM) & Launch Coordination
- Lead coordination of go-to-market activities for new product capabilities.
- Partner with Product, Sales, Marketing, and Customer Success to ensure successful launches.
- Support creation of enablement materials, internal readiness, and customer-facing communications.
- Ensure operational readiness prior to release and post-launch adoption tracking.
Performance & Continuous Improvement
- Define and track delivery KPIs, success metrics, and operational performance indicators.
- Identify process improvements to increase delivery predictability and efficiency.
- Drive best practices in project and delivery management across teams.
Stakeholder & Communication Skills
- Strong stakeholder management skills across technical and non-technical audiences.
- Excellent communication, facilitation, and alignment-building capabilities.
- Proven ability to drive clarity and structure in ambiguous environments.
Tools & Methods
- Experience with Jira, Confluence, or similar delivery tracking tools.
- Strong organizational and analytical skills, including experience with tools such as Power BI, Sisense, Databricks, or similar platforms.
- Data-driven approach to tracking progress, risks, and delivery outcomes.
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Experience Needed For This Role
- BS/BA in computer science, information systems or equivalent working experience delivering technical projects within a SaaS or product-led environment.
- Solid experience in project management, you have a strong technical foundation in AI & data and enough hands-on experience to understand system constraints, ask the right questions, and challenge engineering decisions constructively.
- Strategic thinker: You can zoom out to connect technical initiatives with broader business goals and long-term value.
- Highly organized: You bring structure to ambiguity, manage complexity effectively, and ensure consistent execution.
- Strong communicator: You can bridge technical and non-technical audiences with clarity and confidence.
- Pragmatic and delivery-focused: You balance perfection with progress and keep teams moving forward.
- Languages: Full professional proficiency in English.
- Domain Expertise (Preferred): Experience in FinTech, payroll, payments, HR technology, or other highly regulated SaaS environments.
We are hiring in Spain or UK with local competitive packages and benefits to apply.
CloudPay is committed to being an equal opportunities employer.
The CloudPay culture is built upon five core values, from which we develop our service, our technology, and our business strategies. Our fundamental beliefs are a promise to our employees, customers, and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.
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