Lucy Electric
Technical Project Manager
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Job Purpose
We seek an experienced, talented, and focused Project Manager to join our dynamic team currently delivering installation, maintenance, and product support services for LV and HV assets across the UK.
Business Overview
Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications.
Job Context
You will work as part of a highly skilled Engineering division supporting all aspects of LV and HV services to our clients and customers. As part of our team, you will support your peers in the delivery of all scheduled works, providing support and ensuring the functions of the team’s systems, planning / maintaining training, and selection of tools and equipment. You will support and maintain our agile methodologies, resolving scheduling clashes or queries, support open and free flowing communications, and lead projects when required. The ideal candidate will have a background in a fast-paced project management environment, managing multiple projects at the same time ranging from small projects over a few days to large programmes over many months. The role will support projects and maintenance type tasks through from sales into delivery under the strategic direction of the PMO Manager. We strive forwards as a team advancing our technical skills, knowledge, and competencies together, whilst ensuring a flexible work-life balance is worked into our ethos.
Job Dimensions
You will be working with a team of skilled LV/HV Engineers, SAP’s, managers, and supporting staff across all aspects of the HV industry. The role is a balance of home-based, site visits, and working from one of our offices. The core hours are 07:30 to 16:00 Monday to Thursday, 07:30 am to 12:30 Friday, including out-of-hours fault calls and weekend phone support. Depending on operational work and site requirements, additional hours will be required to ensure managerial support is provided throughout the range of a flexible working week.
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Key Accountabilities
- Driving growth of our UK Energy Services business, through supporting all aspects of delivery order book management, through to Programme completion, working closely with a wide range of internal and external stakeholders.
- Manage multi-disciplined teams, and individuals, ensuring all work is planned to the highest standard whilst managing compliance, quality, safety, and control over costs.
- Support staff to ensure each person can achieve their potential and lines of communication remain open and strong.
- Support the team in managing customer communications, expectations, and future opportunities.
- Manage the application of scheduling, coordinate site work, and logistics, with a range of engineers, sub-contractors, and utility companies.
- Own the handovers from sales through to delivery and invoicing.
- Ensure work programme is efficiently utilised, supporting the delivery team through having the right skills and availability within the engineering team to deliver the order book/ work bank.
- Management of the department's order book utilising agile efficient methods.
- Oversee customer and subcontractor relationships attending meetings both in Thame and at customer premises where required.
- Support Engineering team and clients, with project deliverables.
- Carry out internal audits, support compliance of procedures, and continuous improvement.
- Ensure project and programmes are managed successfully - scheduling, job costing, material purchases and specifications, logistics, and travel arrangements.
- Manage commercial requirements for individual projects, frameworks, and applicable T&C.
- Supporting out-of-hours calls as required and management of call rota.
- Assist on-site with the delivery of works / project supervision.
- Mentoring of Engineers, supervisors, and supporting staff.
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Qualifications, Knowledge, And Experience
- Experience in delivering efficient and effective services to customers whether on-site or at a planning stage from an office environment.
- Experience in managing projects and programmes of work.
- Computer literate – skilled in all of MS Office, MS Project.
- Full driver’s License, willingness to travel as required to support team and individuals.
Desirable
- Good knowledge of LV/HV engineering, outage planning, SAP duties, construction planning, site management, and logistics.
- Good knowledge of H&S and its practical implications.
- Training in any of: Project management, Agile, Prince2, APM variations, ISO9001, Construction.
- Assist in the delivery of work as overtime or time in lieu.
Behavioural Competencies
- Good interpersonal skills with a pleasant and can-do attitude.
- Highly organised and tidy.
- Must have a positive and confident approach to tasks.
- Good problem-solving skills.
- Able to work independently, within/ or leading a team.
- Ability to inspire and drive the best performance from individuals.
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