NORTEK GLOBAL HVAC (UK) LIMITED
Technical Sales Design Engineer
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Salary: £30,000 - £35,000 Dependant upon Experience
Full time: 37½ hours per week, Hybrid role.
Company Description
We are a premier Heating, Ventilation and Air Cooling (HVAC) company offering energy-efficient and sustainable products and solutions that exceed customer expectations through employees’ commitment to quality, customer service and operational excellence. Our mission is to make the world safer, healthier, and more productive. We do this by creating an entrepreneurial safe haven in an environment of trust where leaders with a bias for action can thrive.
Role Description
This is a full-time hybrid role and is primarily based at our Brierley Hill site, with the flexibility to work from home 2 days per week. The key areas of the role will be to interpret and design heating solutions for HVAC applications. The post holder will have the ability to provide technical support together with a strong commercial profile. Having a solid customer focus is important along with the ability to problem solve and develop flexible cost-effective solutions.
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Role Responsibilities
- Design commercial heating solutions in accordance with the data provided either by the Contractor, Consultant, End User, or Key Account Manager. The specification provided may encompass a computer aided design in addition to a detailed written specification and heat loss calculation.
- A site survey may be required to qualify the information received before the heating design can be produced.
- Create customer quotes.
- Provide technical assistance to both external and internal customers regarding methods of product operation, application, and individual part guidance.
- Undertake a proactive sales role, answering telephone calls, responding to all forms of correspondence.
- Under the guidance of the Commercial Operations Manager, progress specific heating quotations with an aim of converting into orders.
- Highlighting potential order problems with the wider team.
- Liaison with the inside sales team to pass on potential leads and dealing with general administrative & sales opportunities.
- Participate in both departmental and company training schemes.
- Generally, support the wider Customer Service Team and undertake such duties deemed necessary by the Commercial Operations Manager as may be necessary from time to time.
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Position Experience
- Significant experience working in a Technical/Sales Design role, within the HVAC and/or Humidification industry would be preferred.
- Exceptional communication skills with the ability to engage with both internal and external stakeholders at all levels.
- An effective negotiator and problem solver with the ability to work effectively under pressure and prioritise workload.
- Proficient in MS Office packages including Excel and Word, and CRM systems.
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