Dubois Chemicals
Technical Service Engineer
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Job Summary
The Technical Service Engineer provides customers with expert technical support and product knowledge. Working closely with the Sales Engineers, the role advises customers on product applications, resolves technical issues, conducts routine testing visits and supports the management of existing opportunities.
The role is the first addition in a growing team as the UK product line expands. The role does require a large degree of independent work.
Duties and Responsibilities
- Provides technical support to our Sales Engineers and Customers.
- Provides technical training at customers.
- Visits clients and prospects together with the Sales Engineers.
- Identifies new growth opportunities in the business area and provides the technical support to acquire these.
- Initiates and supports new product launches.
- Gives feedback on product performance to Headquarters and has an important role in the development of new products.
- Takes a leading role in “Technical” driven activities.
- Interprets and communicates laboratory results.
Knowledge and Education
- You have a sound education in chemistry or a technical background in fluid management with ideally at least 1-3 years of relevant experience in the metalworking industry.
- Have experience within a customer facing role and be able to communicate to all levels of personnel from shop floor to senior management;
- You have a can-do mentality and strong analytical skills to make quick decisions and understand consequences;
- You can work well independently and are highly communicative;
- Fluent in English.
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The area this position will cover
The whole of the UK mainland.
Additional notes
- Competitive salary and commission schemes.
- Company van, smartphone and laptop computer are provided.
- Position will be based in designated area.
- Very Frequent travel inside the country (sales area) is required including regular overnight stays.
- Incidental traveling across Europe could be required.
Working at DuBois
- You are part of an American company, where continuity is of paramount importance.
- Collaborate in a professional manner in an informal, no-nonsense environment where open communication predominates.
- You also have plenty of room for personal development and entrepreneurship.
- Furthermore, we know excellent terms of employment.
- DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.
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Values and Culture
Working at DuBois is dynamic, flexible and fun. Our customer centric focus gives you the opportunity to leverage your creative and innovative talents to help deliver specialty chemical solutions safely while protecting the environment.
DuBois values:
- Honest and Ethical Behavior
- Collaborative Communication
- Safety at Work and Home
- Environmental Stewardship
Perks and Benefits
- You will enjoy building your career with DuBois.
- DuBois offers the stability and comprehensive benefits of a larger organization with the feel of a smaller, more personable company.
- The diversity of our roles, customers served and large number of manufacturing, distribution and technical centers provide many routes for your career advancement.
- If you value learning, improving processes and want to make an immediate impact, DuBois is where you want to be.
DuBois excellent benefit package includes health insurance, dental insurance, vision insurance, life insurance, 401k with company match, paid holidays, vacation time and income protection plans.
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