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Technical Services Apprentice (Level 3 Design Technician)
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Technical Services Apprentice
We are looking for a Technical Services Apprentice to support in delivering high-quality technical services by assisting the preparation of CAD drawings, design specifications and technical documentation for customer projects, plus contribute to internal and customer-facing projects & develop technical, design & communication skills.
What you'll do at work
- Support the assessment of incoming enquiry drawings for suitability under supervision, assisting with estimate drawings and basic calculations for quotation purposes. Learn how to draft fully dimensioned drawings for customer approvals within agreed timescales
- Assist in confirming customer approvals and learn how to prepare packing specifications in line with customer requirements and factory capabilities
- Observe and support engagement with customers and prospects via calls, online communication, and in-person meetings, contributing to a positive customer experience within the scope of the apprentice role
- Work collaboratively with colleagues, especially those in customer-facing roles, to understand how the department supports wider business objectives and customer satisfaction
- Contribute ideas during team discussions to support innovation and continuous improvement in customer projects and office processes, promoting a forward-thinking approach
- Learn how to produce manufacturing, customer and inspection drawings using CAD software, ensuring files are stored correctly and updated under supervision
- Support the ordering of new and repeat dies under guidance, following company procedures and advice
- Provide basic CAD support for factory layouts, project planning, and capital projects as part of your learning and development
- Represent the BOAL brand professionally, maintaining a positive and proactive attitude
- Build strong working relationships with colleagues, customers, and suppliers through clear communication and teamwork
- Attend and participate in team and company meetings, actively listening and contributing appropriately as confidence develops
- Strive to deliver excellent service to internal and external stakeholders, supporting the department’s goal of exceeding customer expectations
- Take initiative in your learning while working as a valued member of the team, seeking help when needed and contributing to team success
The above is meant to describe the main responsibilities and is not necessarily an exhaustive list of duties. It does not preclude the need to carry out other specific tasks from time to time as may be required.
All tasks must be carried out in compliance with the Company’s Health, Safety and Environmental Policies.
Where you'll work
Ashby Road East
Shepshed
Loughborough
Leicestershire
LE12 9BS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
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Training provider
LOUGHBOROUGH COLLEGE
Training course
Engineering design technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Apply health and safety procedures and safe systems of work in compliance with regulations and standards.
- Work in accordance with the design process, company management systems, policies and procedures.
- Review and interpret technical information and requirements from different sources such as specifications, engineering drawings, concepts, stakeholders.
- Identify and assess factors that affect designs such as materials, application, location, risk and environment.
- Select materials and parts.
- Propose and evaluate ideas for sustainable engineering concepts to solve engineering challenges.
- Develop solutions that can be manufactured or built, and proven, operated and maintained during their operational life and decommissioned or recycled at the end of their operational life.
- Provide feedback on engineering designs.
- Apply quality assurance procedures to engineering drawings or models, including own designs and those of peers.
- Communicate with others verbally for example, colleagues and stakeholders.
- Produce written documents, schedules and reports.
- Identify, organise and use resources to complete tasks with consideration for cost, quality, safety, security and environmental impact.
- Identify inaccuracies or discrepancies in drawings and specifications and propose solutions.
- Incorporate changes to an existing design as a result of any modifications made during the as-built implementation.
- Create concepts for system layouts and associated components.
- Read, interpret and establish design intent.
- Determine the correct tolerances for components of the design.
- Follow equality, diversity and inclusion procedures.
- Perform simple calculations to use in design drawings.
- Use measuring techniques for reverse engineering.
- Option 1: Produce general arrangements of electrical power.
- Option 1: Produce detailed drawings of electrical power components such as wires connection, voltage, capacity, main switches.
- Option 1: Identify cable types and application.
- Option 1: Use digital tools such as CAD and BIM to produce electrical power project deliverables such as output drawings and electrical designs.
- Option 2: Produce general arrangements of control and instrumentation designs.
- Option 2: Produce detailed drawings of control and instrumentation components such as cable numbers, wire colours, junction block numbers and panel identification.
- Option 2: Identify different cable types and appropriate application.
- Option 2: Use digital tools such as CAD to produce control and instrumentation project deliverables.
- Option 3: Produce general arrangements of mechanical designs.
- Option 3: Produce detailed drawings of mechanical components such as part dimensions, shape and manufacture.
- Option 3: Use digital tools such as CAD to produce mechanical project deliverables.
- Option 4: Produce general arrangements of piping design.
- Option 4: Produce detailed drawings of piping components such as pipework, ducts and fittings and including supports and skids.
- Option 4: Use digital tools such as CAD or Plant Design Management Systems to produce piping design project deliverables.
- Option 5: Produce general arrangements of structures showing multiple materials such as steel, concrete, masonry, timber.
- Option 5: Produce detailed drawings for multiple materials such as steel, concrete, timber or masonry.
- Option 5: Use digital tools such as CAD and BIM to produce structural project deliverables.
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Training schedule
Engineering Design Technician Level 3
Primarily based with the employer
Attendance to Loughborough College one day per week, term time only where you will study set units that map directly into the apprenticeship
Diarised visits from dedicated Trainer/Assessor
On-the-job training
Off-the-job training
Essential qualifications
- GCSE in:
- 5 subjects including Maths, English and Science (grade C/4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
We are looking for someone who is punctual, reliable and self-motivated.
Please note, Loughborough College Group will do the initial shortlisting of applications. Please check your email for updates on your application.
Company benefits
- 25 days holiday, plus 8 bank holidays
- Company Sick Pay after 6 months service
- 6% Employer Pension Contribution
- Health Cash Plan
- Access to EAP and Wellbeing services through Smart Clinic
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
The apprentice will become a core member of the team and will be mentored internally to ensure internal progression is made in line with succession planning.
Contact
The contact for this apprenticeship is:
LOUGHBOROUGH COLLEGE
Loughborough College Group Apprenticeship Recruitment
The reference code for this apprenticeship is VAC2000044111.
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