PRS
Technical Services Manager - AOV & Smoke Control
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Technical Service Manager – AOV & Smoke Control
OTE - c£70,000-£75,000 ++
Salary: c.£60,000 + Company Car or £6,500 Allowance + Management Package + 25 Days Holiday + Pension + Sales Commissions on converted works - £5000-£10,000 (NO caps)
Hours: 37.5 hours per week
Location: Field-based / UK
We are working with a forward-thinking technical services organisation that is redefining how Facilities Management and life safety systems are delivered. With a strong focus on innovation, collaboration and engineering excellence, the business supports FM providers and asset owners through a modern, service-led approach—combining technical expertise with long-term value creation.
The Opportunity We are seeking a technically strong and commercially aware Technical Service Manager (TSM) specialising in AOV and Smoke Control systems. This is a pivotal role within the organisation’s growth strategy—focused on identifying, developing and converting technical opportunities across both existing customer estates and new clients. You’ll play a key role in turning insights from maintenance, inspections and surveys into remedial works, upgrades and lifecycle projects—driving revenue while improving system performance, compliance and safety.
Key Responsibilities Technical Sales & Opportunity Development • Identify opportunities across AOV systems, smoke control panels and motorised smoke dampers • Convert engineer reports, surveys and inspections into commercially viable works • Scope remedial works, upgrades and full lifecycle replacement projects • Develop solutions aligned with fire strategy, cause & effect and compliance requirements Quoting & Commercial Management • Prepare accurate and competitive technical quotations • Price full system scope including actuators, dampers, panels, cabling and commissioning • Ensure all proposals are technically robust and commercially viable • Support larger or more complex technical bids and upgrade programmes
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Customer Engagement • Build strong relationships with estates teams, FM providers and asset owners • Provide expert advice on compliance, system performance and lifecycle planning • Attend site meetings, technical reviews and client consultations • Act as a technical escalation point for AOV and smoke control systems
Cross-Selling & Account Growth • Identify additional opportunities across life safety systems • Work closely with Business Development Managers on new client opportunities • Support Account Managers in expanding service delivery across estates
Operational & Technical Collaboration • Work with operational teams to ensure solutions are practical and deliverable • Provide clear scopes, technical documentation and pricing breakdowns • Support smooth handover from sales through to delivery
Technical Delivery Support • Provide oversight on installations and commissioning • Support complex fault finding across control systems, panels and devices • Validate system performance including cause & effect and sequencing
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What We’re Looking For
Experience • Strong background in AOV, smoke control or building services • Experience scoping, quoting or delivering remedial works and system upgrades • Previous experience within FM or technical services environments
Technical Expertise • In-depth knowledge of AOV systems (natural and mechanical) • Strong understanding of motorised smoke dampers and control systems • Ability to interpret fire strategy documents and cause & effect matrices • Familiarity with smoke control systems (e.g. Colt, SE Controls, Actionair, Advance Air)
Skills & Attributes • Commercially aware with strong pricing and proposal experience • Ability to translate technical issues into practical client solutions • Strong communication and stakeholder engagement skills • Proactive, self-motivated and solutions-focused
What Success Looks Like • Growth in remedial works and project revenue (AOV & smoke control) • Strong quotation conversion rates • Identification and delivery of cross-selling opportunities • Accurate pipeline management and forecasting • High levels of customer satisfaction and engagement
What’s on Offer • Competitive salary with car allowance or company vehicle • Full management package • Ongoing technical and commercial development • Opportunity to work on complex, high-value life safety systems • A key role within a business driving change in the FM and technical services sector
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