Progress Rail, A Caterpillar Company
Technical Services Manager
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Technical Services Manager
Location: Sandiacre, NG10 5AN (Onsite) Salary: Competitive
Are you a manufacturing and engineering leader who thrives on setting standards, driving consistency and shaping how world-class operations are delivered?
Are you ready to act as the group authority for manufacturing technology, maintenance strategy, asset reliability, CNC programming, tooling, CAPEX delivery and New Product Introduction across multiple UK sites?
About the Role
As Technical Services Manager (TSM), you will define how manufacturing and maintenance are executed across the group. Reporting to the Production Director, you’ll work as a senior group presence across all four UK locations, setting clear standards and ensuring site teams consistently deliver safe, efficient and future-ready manufacturing in a safety-critical rail environment.
You’ll ensure manufacturing processes are robust, repeatable and fully compliant with rail standards, enabling the reliable and traceable production of switches, crossings, rail components and assemblies.
If you’re passionate about engineering excellence, governance, and continuous improvement at scale, this is your opportunity to make a lasting impact across UK manufacturing operations.
Key Responsibilities
- Define and lead the group manufacturing technology strategy, aligned to business objectives and long-term growth.
- Own the manufacturing asset lifecycle and maintenance strategy, including:
- Asset criticality
- Reliability improvement
- Critical spares and replacement planning
- Lead the manufacturing CAPEX portfolio end-to-end, from business case through delivery, commissioning to benefits realisation.
- Provide functional leadership for CNC programming, tooling and fixtures, driving:
- Standardisation
- Optimisation
- Cost control
- Risk reduction
- Lead New Product Introduction (NPI) to ensure:
- Safe, robust and repeatable manufacturing processes
- Operational handover readiness
- Establish and govern group manufacturing standards, specifications, and technical governance across all sites.
- Define and maintain:
- Manufacturing routings
- Standard times
- Capacities
- Process data within Microsoft Dynamics AX / D365 / ERP systems
- Partner closely with Operations, Maintenance, Engineering, Planning and Design to ensure:
- Standards are practical, embedded and support design-for-manufacture.
- Ensure compliance with:
- Quality, EHS, and rail industry requirements for all manufacturing processes, assets and changes.
- Uphold the Company Code of Conduct, taking responsibility for:
- Health, safety
- Environmental compliance
- Other reasonable role-aligned duties
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The Ideal Candidate
- Degree educated (or equivalent experience) in Manufacturing, Mechanical, Industrial or Production Engineering.
- Proven experience leading:
- CAPEX delivery
- Manufacturing transformation within heavy or complex manufacturing.
- Strong technical expertise in:
- CNC machining
- Tooling strategies
- Machine capability.
- Experience working across multi-site manufacturing operations.
- Working knowledge of ERP systems (Microsoft AX / D365 preferred).
- Structured, data-driven problem solver with a continuous improvement mindset.
- Demonstrated ability to:
- Influence senior stakeholders and site teams without direct authority.
- Set standards and drive alignment through constructive challenge.
- Technically credible leader who excels in:
- Clear communication
- Aligning group strategy into site-level execution.
- Resilient and collaborative, comfortable operating in a:
- Regulated
- Safety-critical manufacturing environment
Benefits
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- Competitive salary with annual bonus.
- Tailored training to help you learn and develop.
- Company-funded external qualifications where relevant to the role.
- Company pension scheme with 7% employer contribution.
- Life assurance cover (3.5 x salary).
- Employee Assistance Programme (EAP).
- Discounted gym membership:
- Up to 25% off across 4,000 UK gyms.
- Fuel Card:
- Save 2-3p per litre across 3,500 UK stations (BP, Esso, Shell).
- Employee recognition schemes.
About Progress Rail
Progress Rail, a Caterpillar company, is one of the largest integrated providers of rolling stock and infrastructure solutions for the global rail industry. Their offerings include:
- Advanced EMD® locomotives, engines and technologies.
- Railcars, trackwork, fasteners, and signalling solutions.
- Rail welding and Kershaw Maintenance-of-Way equipment.
- Aftermarket parts support.
- Recycling operations.
With a global network spanning: 🇺🇸 United States 🇨🇦 Canada 🇲🇽 Mexico 🇧🇷 Brazil 🇩🇪 Germany 🇮🇹 Italy 🇦🇷 Australia 🇨🇳 China 🇮🇳 India 🇿🇦 South Africa 🇺🇦 UAE 🇬🇧 United Kingdom
Progress Rail is committed to serving customers through innovative quality solutions.
Our Values
- Safety: Care, Learn, Prevent
- Integrity: Do the Right Thing
- Teamwork: Win Together
- Excellence: Be the Best
- Commitment: Own the Outcome
Equal Opportunities
Progress Rail is an equal opportunity employer. All qualified applicants will receive consideration. The company values and embraces diversity of thought, background and unique experiences, priding itself on an inclusive workforce and culture.
How to Apply
To be considered for this role, please follow the application link. For further queries:
Contact: Taher Rahman at the Sandiacre site No agencies please.
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