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Westmorland and Furness Council

Technical Services Officer

Penrith
Posted 2 days ago
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Technical Services Officer - WMF3090e

Location: Penrith & Kendal

Contract Type: Temporary 12 months

Vacancies: 1.8

Job description

About this opportunity
An excellent opportunity has arisen to join Westmorland and Furness Council’s Technical Services team as a Technical Services Officer, supporting the smooth and efficient operation of our Planning, Building Control, and Street Naming & Numbering services.

The Technical Services team provides essential administrative and technical support across the Council’s regulatory functions; ensuring that applications, records, and data are accurate, accessible, and processed efficiently. This vital work underpins the effective delivery of planning and building control decisions, helping to ensure transparency, compliance, and high standards of public service.

As a Technical Services Officer, you’ll play a key role in delivering high-quality technical and administrative support. Reporting to the Technical Services team leader, you’ll ensure that applications and requests are registered and processed accurately and efficiently whilst playing a key part in delivering excellent customer service.

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This is a varied and rewarding role for someone who enjoys working in a detail-oriented, fast-paced environment and takes pride in delivering excellent customer service. You’ll be part of a supportive and collaborative team committed to helping shape the growth and development of Westmorland and Furness.

Who we are looking for…
We’re seeking a highly organised and proactive individual with experience in technical or administrative support, ideally within planning, building control, or a related regulatory service.

You’ll bring:

  • Strong technical and administrative skills, with experience handling complex data and case management tasks.
  • A good understanding of planning and building control processes, or a willingness to develop this knowledge.
  • Excellent communication and customer service skills, with the ability to provide clear advice and support to colleagues and applicants.
  • Proficiency in using IT systems and databases to manage information accurately and efficiently.
  • The ability to work independently, prioritise workloads, and maintain attention to detail while meeting deadlines.

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If you have a keen eye for detail, a collaborative approach, and a passion for delivering high-quality public service, we’d love to hear from you.

What can we offer you!
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk)

Would you like to find out more?
For further information about this role, such as responsibilities and essential criteria please view the below attachments:

  • Post Specification
  • Role Profile
  • Application and Interview information

Closing date: 26th July 2026
Interview date: TBC

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Skills

Technical support
Administrative support
Data management
Case management
Customer service
Planning processes
Building control processes
IT proficiency
Database management
Attention to detail
Workload prioritization
Communication skills
Regulatory compliance

Location

Penrith, England, United Kingdom

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