Wates Group
Technical services supervisor
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Technical services supervisor
Supervisor – Mobile
Client: JLL – Residential
We are recruiting an experienced Facilities Management Supervisor to support a prestigious contract in and around London. This is a mobile role, overseeing a portfolio of residential properties, ideally suited to a candidate based in or around London within the M25.
The Role
As a Supervisor, you'll take responsibility for the day-to-day supervision of hard services delivery across 28 residential buildings, leading a mobile engineering team that includes:
- One site lead
- Three fabric engineers
- Two mobile engineers
You will ensure:
- Contractual compliance
- Service excellence
- Client satisfaction
Working Hours
🕗 Monday – Friday, 8am – 5pm
Key Responsibilities
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- Supervise and manage a team of mobile and static engineers across multiple residential sites
- Ensure PPMs (Planned Preventative Maintenance) and reactive works are completed efficiently and to contract SLAs (Service Level Agreements)
- Act as the key point of contact for the client and stakeholders on site
- Monitor compliance, health & safety, and statutory requirements
- Support performance management, workload planning, and team development
- Carry out site inspections and audits to maintain service standards
What We're Looking For
- Proven experience managing or supervising a facilities or engineering team
- Background within commercial facilities management
- Electrical or Mechanical NVQ (minimum requirement)
- Strong organisational and client-facing skills
- Full UK driving licence and willingness to travel between sites
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Important Note on DBS and Criminal Convictions: Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at the offer stage. Applicants with criminal convictions will be assessed individually. We assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offences. Additionally, certain roles may be subject to additional pre-employment checks.
For more details on the checks included in this process, please see: [National Security Vetting](link omitted)
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