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Cadent Gas Ltd

Technical Support Administrator

Norwich
Posted 5 days ago
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Provide the support that keeps our technical operations running smoothly

As our Technical Support Administrator, you’ll play a key role in supporting the day-to-day operation of Cadent’s technical and operational teams. This isn’t just about administration — it’s about ensuring activities run efficiently, data is accurate and key processes are delivered to a high standard.

This is a permanent role, where you’ll provide essential administrative and coordination support across a wide range of activities including compliance, data management, project tracking and stakeholder engagement. You’ll work closely with operational teams, helping to keep systems, processes and workloads running effectively.

You’ll be at the heart of the team, supporting both technical delivery and business operations, while contributing to continuous improvement and high-quality service delivery.

Why you’ll love this role:

  • Operational Support – Provide administrative support across technical and operational activities, ensuring smooth day-to-day delivery.
  • Data & Systems Management – Maintain accurate data across systems, supporting reporting, compliance and decision-making.
  • Project Coordination – Track and support project activity, including progress updates, scheduling and closure.
  • Stakeholder Engagement – Liaise with internal teams, customers and external partners to coordinate activity and resolve queries.
  • Compliance & Governance – Support compliance processes, records management and audit readiness.
  • Procurement & Finance Support – Raise purchase orders, approve invoices and support financial processes.
  • Continuous Improvement – Contribute to improving processes, systems and ways of working across the team.

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Why you're a good match

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What you’ll bring:

  • Administrative Experience – Experience working in an administrative or business support role.
  • Strong Organisation Skills – Ability to manage multiple tasks, prioritise workload and meet deadlines.
  • Attention to Detail – High level of accuracy in data entry, reporting and record keeping.
  • IT & Systems Confidence – Comfortable using Microsoft Office, Excel and business systems.
  • Stakeholder Skills – Ability to communicate clearly and work with a range of internal and external stakeholders.
  • Problem-Solving Approach – Ability to identify issues and support practical solutions.
  • Team Collaboration – Strong team player with a proactive and supportive mindset

Apply now to support the delivery of essential technical operations and help keep Cadent running efficiently and effectively.

Interviews will be held shortly after the closing date.

Disclaimer: While the closing date is set as mentioned, we reserve the right to close the application process earlier if necessary, depending on the unique circumstances of each role.

At Cadent, we’re thrilled to be part of the future of UK energy!

We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.

What’s In It for You

Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that’s why we’re committed to supporting our people to get the best out of themselves. For this role, we offer:

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  • Annual bonus
  • Pension Scheme double matched up to a total of 18% of salary
  • 25 days holiday, plus statutory days, and an option to buy more
  • An extra day off each year to celebrate life’s special moments
  • Career development with funded learning options
  • Flexible working and strong ED&I commitments
  • Generous family policies and flexible benefits
  • Retail discounts, gym access, and more

We support a healthy work-life balance and are open to flexible working options.

Diversity and Inclusion

Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – you may just be the right person for this role or other opportunities at Cadent.

We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) – can’t wait to welcome you!

What’s next?

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home - Cadent Gas Ltd

Be part of something big. Help shape the future of gas for generations to come.

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Skills

Administrative Support
Data Management
Project Coordination
Stakeholder Engagement
Compliance
Governance
Procurement
Financial Support
Microsoft Office
Excel
Problem Solving
Team Collaboration
Organization Skills
Attention To Detail
Reporting
Records Management

Location

Norwich, England, United Kingdom

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