Solax Power UK
Technical Support Engineer
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About Us
Established in 2012, SolaX Power is committed to helping customers transition to clean energy and reduce dependence on fossil fuels. As a global leader in solar inverter and battery storage solutions, we have a strong presence across Europe, Asia, Africa, and Oceania.
With over 2,800 employees worldwide, SolaX is continuously expanding and seeks talented individuals to join our team. We believe that at SolaX, an international organisation, your career can grow to new heights.
We are currently looking for a Technical Support Engineer based in the United Kingdom to support our installer clients, partners, and internal teams across the UK market.
Job Responsibilities
- Provide pre-sales, in-process, and after-sales technical support for installer clients in the UK market.
- Deliver technical guidance and training to internal teams and external partners.
- Collaborate with cross-functional team members on:
- Customer visits
- Technical troubleshooting
- Market research
- Create and maintain detailed service documentation, including:
- Service reports
- Maintenance records
- Customer communication logs
- Perform other tasks and assignments as required by management.
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Job Requirements
Qualifications & Education
- Bachelor’s degree or above in:
- Electrical Engineering
- Electronics
- Power Systems
- Automation
- Renewable Energy
- Or a related field
Language & Communication
- Bilingual (written and spoken) for effective internal and external communication.
Technical & Client Skills
- Strong client-facing skills with the ability to:
- Handle and resolve on-site technical issues independently.
- Experience in PV (photovoltaic), inverters, or energy storage systems is preferred.
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Logistical Requirements
- Possession of a valid driver’s licence is an advantage.
- Willingness to travel frequently for business purposes, sometimes on short notice.
Considerations for Fresh Graduates
- Outstanding fresh graduates with:
- A strong technical foundation.
- Enthusiasm for the renewable energy sector may be considered.
What We Offer
- Competitive salary and benefits aligned with UK market standards.
- Opportunities for:
- Technical training
- International collaboration
- A supportive, inclusive, and dynamic work environment.
- The chance to contribute to the renewable energy transition in the UK and Europe.
How to Apply
If you’re passionate about clean energy and eager to join a fast-growing global company like SolaX, we’d love to hear from you!
Please send your CV and cover letter to elaine.gao@solaxpower.com.
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