Hanshow
Technical Support Engineer
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About Hanshow:
Founded in 2012, Hanshow is a leading provider of Electronic Shelf Labels (ESL) and smart store solutions serving traditional retail, new retail, pharmacies, department stores, fashion, health-and-beauty, and DIY industries, etc. We provide ESL and smart store solutions in 12,000+ stores in 50+ countries. Hanshow is a trusted partner among retailers worldwide. We strive to enhance the shopping experience by developing cutting edge technology and providing services to solve our clients' in-store challenges. Our innovative spirit begins with our global team, improves the way we operate, and ultimately helps us deliver compelling end-to-end solutions.
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Key Responsibilities:
- Assist the Technical team to guarantee the delivery of the project.
- Development of electronic label display templates.
- Deployment of our solutions in the stores.
- Eager to tackle the incidents.
- Internal communications with the sales, presales, project implementation and after-sales teams.
- Support the team to complete the technical training materials for the customers and eco-system partners.
- Attend retail or other related exhibitions to promote Hanshow solutions and values.
Qualifications:
- Minimum 2-year training in Computer Science.
- You live in London and are willing to work physically with our team in West London.
- Fluent in Chinese and English.
- A background and interest in Information and Communications Technology, and are eligible for an internship.
- Accustomed to a fast paced environment.
- Good computer skills on LINUX, SQL database and programming.
- Good knowledge of Network, VM, AP, VPN, etc.
- Spirit of initiative, dynamism, autonomy, availability, good interpersonal skills and good communicator.
- You are organized, rigorous and demonstrate responsiveness.
- Hands-on and can-do attitude.
- Good communications skills, self-motivated learner, able to work closely in a team.
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