The Opportunity Hub UK
Technical Support Engineer
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Kickstart your career at the intersection of technology and client success
Kickstart your career at the intersection of technology and client success with a Client Services Engineer opportunity that offers hands on experience supporting innovative software solutions used within the financial services sector.
Company Overview
The Opportunity Hub UK is recruiting on behalf of a specialist financial technology organisation based in London. This established business develops advanced software solutions that help financial institutions manage complex operational and regulatory requirements. With a collaborative culture, strong technical expertise, and continued growth, the organisation is committed to developing talented professionals through structured learning, mentoring, and real-world project exposure.
Job Overview
This Client Services Engineer opportunity is ideal for an aspiring technology professional looking to gain valuable commercial experience within a software and financial technology environment. As a Client Services Engineer, you will work closely with clients, software engineers, and product teams to support software implementations, resolve technical issues, and ensure an outstanding customer experience.
The Client Services Engineer role provides exposure to software delivery, technical support, client engagement, and financial technology solutions, making it an excellent opportunity for someone looking to build a long-term career within technology and client services.
This Client Services Engineer position offers an immediate start and is initially offered as a 2-month internship, with the potential for extension based on performance and business requirements.
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Location
London
Salary
£26,000 to £28,000 per annum
Contract Length
Initial 2-Month Internship with Potential Extension
Start Date
Immediate Start Available
Working Pattern
Monday to Friday, Full Time
Work Arrangement
Hybrid Working (2 Days Office, 3 Days Remote)
Key Responsibilities
- Assisting clients with technical queries and product-related support requests
- Supporting software implementations and onboarding activities
- Investigating and troubleshooting technical issues across software platforms
- Collaborating with engineering and product teams to resolve client challenges
- Monitoring system performance and escalating issues where required
- Maintaining accurate records of support cases and client interactions
- Contributing to process improvements and client service initiatives
- Supporting ongoing product enhancements and customer success activities
Required Skills
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal abilities
- Basic understanding of software systems, databases, or programming concepts
- Ability to explain technical concepts to both technical and non-technical audiences
- Strong organisational skills and attention to detail
- Ability to work independently and as part of a collaborative team
- A genuine interest in technology, software, and client-facing work
- Eagerness to learn and develop as a Client Services Engineer
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Work Permissions
You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.
Benefits
- Competitive salary of £26,000 to £28,000 depending on experience
- Immediate start available
- Initial 2-month internship with potential extension
- Hybrid Client Services Engineer role with 2 days in the London office and 3 days working from home
- Structured training and mentoring from experienced technology professionals
- Exposure to financial technology platforms and live client projects
- Supportive and collaborative working environment
- Access to best in class technology and learning resources
- Opportunity to develop valuable technical, commercial, and client management skills
- Clear progression opportunities within client services, technology, software delivery, and consulting
Career Advantages
A career as a Client Services Engineer offers a unique blend of technical development and client-facing experience, making it one of the most versatile entry points into the technology sector. This Client Services Engineer opportunity provides hands on exposure to software platforms, customer success, troubleshooting, and solution delivery within a fast-growing financial technology environment. The skills and experience gained as a Client Services Engineer can create pathways into solutions engineering, technical consulting, customer success management, software engineering, product management, and technology leadership roles.
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