Fox ESS
Technical Support Engineer
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Job Title:
Field Services Engineer (Residential Energy Storage Systems)
Locations:
- 1 role covering London & South East England
- 1 role covering The Midlands & North of England
- 1 role covering Western England & Ireland
Overview:
Fox ESS was established in 2019, and through its world-leading team of engineers and technicians is leading the way in the fields of power technology research and development, energy storage equipment manufacturing, IT data services, and new energy project development. The company focuses on providing advanced distributed energy, energy storage products, and smart energy management solutions for households and industrial/commercial enterprises.
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Key Responsibilities:
- Install, commission, and maintain residential energy storage systems (focus on battery storage solutions).
- Provide technical support and troubleshooting for residential customers.
- Work closely with installers, distributors, and end-users to ensure system performance.
- Conduct site surveys and ensure compliance with electrical safety standards.
- Document service reports and maintain accurate records.
Requirements:
- Proven experience in solar/energy storage installations (e.g., from a competitor or as an installer/electrician).
- Electrical certification (e.g., NVQ Level 3, 18th Edition, or equivalent).
- Full UK driving license (travel required).
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Ideal Candidate Profile:
- Field-savvy, problem-solving, customer-focused.
- Ability to work independently and manage multiple site visits.
- Strong communication skills for customer interactions.
Why Join?
- Competitive salary package and benefits.
- Opportunity to work at the forefront of renewable energy innovation.
- Cross-functional collaboration with international teams.
- Clear career development path in a fast-growing industry.
Apply:
Send your CV and a brief cover note outlining your relevant experience to tia.zhang@fox-ess.com
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