RTX
Technical Support & Sustainment Engineer

How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Date Posted: 2026-07-14
Country: United Kingdom
Location: Malvern, Worcestershire
Position Role Type: Onsite
Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our team helps our customers complete their most complex missions — whatever and wherever they may be. Our customers depend on us for intelligent and secure systems for specialized solutions. By joining our team, you’ll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our team today.
What You Will Do:
- Provide technical support and sustainment for deployed systems, following company processes, procedures, and work instructions to help retain AS9100 accreditation.
- Support programmes during the build phase of multi-server, multi-client systems, including hardware assembly, software installation, and configuration.
- Plan and execute testing on newly built and upgraded systems, including Integration Testing, Factory Acceptance Testing (FAT), and System Acceptance Testing (SAT).
- Deliver office-based technical support to customers via phone and email, with occasional out-of-hours support (evenings/weekends) by prior arrangement.
- Travel within the UK and overseas to deliver, commission, upgrade, diagnose, and rectify issues on systems originally built in Malvern, covering technologies such as Microsoft products, Linux distributions, Active Directory, certificates, networking, storage solutions, and virtualization.
- Maintain and manage locally held replicas of customer systems for troubleshooting and upgrade testing.
- Provide technical representation and input at programme Gate reviews, Engineering Review Boards, Design Reviews, and proposals, supporting both Programme Management and Business Development.
- Demonstrate software and systems to internal and external customers, and contribute to continuous improvement and lean activities.
What You Will Learn:
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Build deep, hands-on experience across a wide range of technologies: Microsoft and Linux platforms, networking, storage, virtualization, Active Directory, certificates, and more.
- Learn how complex, secure multi-server, multi-client systems are built, tested, deployed, and sustained throughout their lifecycle.
- Gain exposure to customer environments in the UK and overseas, understanding how systems are used operationally and how to support them effectively.
- Develop your skills in system testing (Integration, FAT, SAT), troubleshooting, and root cause analysis on live systems.
- Strengthen your communication, stakeholder management, and customer-facing skills through direct engagement with internal teams and external customers.
Qualifications You Must Have:
- Experience working in IT systems, system administration, or technical support roles.
- Familiarity with setting up, configuring, and maintaining systems that involve multiple servers and clients.
- Basic understanding of Microsoft technologies, Linux systems, and key infrastructure concepts like networking, storage, and virtualization.
- Strong problem-solving skills, with the ability to work independently, including when traveling and supporting customers abroad.
- Good written and verbal communication skills, with the ability to build effective working relationships with internal and external teams.
- Willingness and ability to travel in the UK and overseas, and to occasionally provide out-of-hours support with prior notice.
- Ability to obtain and maintain the relevant UK security clearances required for the role.
Qualifications We Prefer:
- Experience with Red Hat Enterprise Linux (RHEL).
- Background working in defense, aerospace, or similarly regulated, mission-critical environments.
- Experience supporting customer-facing systems and providing remote technical support.
- Familiarity with formal test phases such as Integration Testing, FAT, and SAT.
- Experience participating in technical reviews, Engineering Review Boards, or Design Reviews.


Get help with your application
Your very own career expert that helps elevate your application to the next level.
Learn More & Apply Now:
- A varied, hands-on role working across the full lifecycle of complex IT systems: build, test, deployment, sustainment, and upgrade.
- The opportunity to work closely with UK and international customers, combining technical depth with real-world impact.
- Access to learning and development to help you expand your technical and professional skills.
- Being part of Raytheon UK and the wider RTX family, with the chance to collaborate with expert colleagues across multiple disciplines and locations.
Business Area
Raytheon UK delivers innovative, high-integrity solutions in defense, national security, and other critical domains, combining cutting-edge technology with robust engineering and support.
Role type: Onsite
This is an onsite role based at our Malvern office. You’ll spend the majority of your time on site working with the PDS team and lab systems, with regular travel to customer sites in the UK and overseas as required by programmes.
RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
Privacy Policy and Terms: Click on this link to read the Policy and Terms
RTX is an aerospace and defense company that provides advanced systems and services for commercial, military, and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics, and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills