TransPerfect Connect
Technical/Junior Litigation Support Analyst
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Technical/Junior Litigation Support Analyst
Technical Hosting Support Specialist (Evening Shift)
Opening Hours: 1:00 PM – 10:00 PM (evening shift)
About the Role
TransPerfect is more than just a job—it’s about empowering people with meaningful opportunities in a collaborative environment. With over 100 global offices, each team has its own unique strengths and rewards.
As a Technical Hosting Support Specialist, you’ll play a crucial role in providing end-to-end technical support for e-discovery and hosting solutions, working closely with project management teams and high-profile clients including law firms and Fortune 500 companies.
Key Responsibilities
- Collaborate globally: Communicate with project management teams and clients to execute tasks efficiently through the entire case lifecycle.
- Tech troubleshooting: Address and resolve internal and external technical issues as they arise.
- Client support: Assist clients with web hosting software, administer applications, and ensure seamless service delivery.
- Project management: Oversee multiple projects to meet critical deadlines.
- Shift handover: Ensure smooth transitions between day and evening shifts.
- Problem-solving: Develop and apply analytical skills to research solutions and prioritise actions.
- Compliance & quality: Ensure tasks align with client and industry standards, meeting job specifications and deadlines.
- Special projects: Support additional tech-based projects or duties as required.
- Document management: Work with Relativity and LAW systems to execute document productions, including:
- Bates stamping
- Creating load files
- OCR processing
- Custom automation: Develop custom event handlers and Relativity Scripts to optimise workflow efficiency.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
Essential Qualifications
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field; strong technical background preferred.
- Software proficiency: Must have MS Office applications expertise.
- Communication: Ability to simplify technical concepts for non-technical stakeholders.
- Organisational skills: Thrives in fast-paced environments with clear deadlines.
- Customer service orientation: Exceptional written and verbal communication for client interactions.
- Flexibility: Willingness to work overtime, evenings, weekends, and on-call when required (phone/email support mandatory).
- Resilience: Ability to perform under pressure and meet tight timelines.
- Innovation mindset: Open to custom solutions tailored to client needs.
Preferred Skills
- Experience: Preferred—litigation/e-discovery vendor-side background.
- Technical knowledge:
- SQL & Visual Basic familiarity.
- LAW PreDiscovery or IPRO experience as a major plus.
- Concordance and Summation experience considered advantageous.
- Experience administering Relativity workflows.
About TransPerfect Legal Solutions (TLS)
TransPerfect Legal Solutions (TLS) has been a leader in multilingual legal support services since 1992. Specialising in:
- E-discovery & litigation support (e.g., court reporting, document processing).
- Virtual data rooms for M&A, bankruptcy, and legal transactions.
- Full-range services: Translation, interpretation, interpretation, and multilingual technical support—all under one provider.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
As a division of TransPerfect Inc. (the world’s largest privately held language services company), TLS offers a personalised, client-centric approach with presence in 6 continents and 170+ languages.
Key Achievements
- ISO 9001:2008 & EN 15038:2006 certified for quality assurance.
- Over $500M annual revenue, serving global multinationals and legal firms.
- Proactive human resources focused on well-being and career growth.
Why Join TransPerfect?
Our values extend beyond work—we invest in our team’s professional development, work-life balance, and well-being. Benefits include:
- Comprehensive compensation: Health (medical, dental, vision), life insurance, 401k, short/long-term disability.
- Paid time-off & flexible spending accounts.
- Actively accessible HR dedicated to staff success.
- Diversity and inclusivity—we are an equal-opportunity employer.
For more details, visit TransPerfect Legal Solutions.
Next Steps
By applying, you agree to have reviewed and accepted the TransPerfect Privacy Policy.
[Apply Now]
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location