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Senior Technologist – Wovens (Quality & Product Engineering)
About The Role
We’re the feel-good fashion brand, New Look, making style accessible and enjoyable for over 55 years—across our website, mobile app, and over 300 UK stores. Guided by our values—play to win, customer obsessed, and we are one and it starts with me—we deliver That New Look Feeling for everyone, including our team.
We’re searching for a Technologist specialising in Wovens to join our Quality & Product Engineering team. You’ll play a pivotal role in driving quality excellence, cost efficiency, and supplier alignment while embedding our new quality framework. Responsibilities include:
- Overseeing quality assurance across product categories
- Collaborating with BMD (Buy and Merchandising): **D'absence of the Technical Manager
- Continuous improvement through data-driven decision-making
- Leading risk assessment and compliance initiatives
- Mentoring the quality and BMD teams to set industry benchmarks
What’s In It For You?
Benefits & Perks
✅ 40% staff discount + friends & family discounts throughout the year ✅ Access to exclusive reward platforms for external offers ✅ Crucial Life assurance coverage from day one ✅ Private virtual GP access for you and your children ✅ Buy more holiday scheme—earn extra leave ✅ Paid birthday day off ✅ Enhanced parental leave (maternity, paternity, adoption & shared parental leave) ✅ Interest-free season ticket loan to support commuting ✅ Cycle2Work scheme—help the environment and save money ✅ Partnership with the Retail Trust and Fashion & Textile Children’s Trust
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Key Responsibilities
1. Strategic Contribution
- Translate business strategy into actionable quality objectives
- Represent the quality team in cross-business forums
2. Customer & Market Insight
- Conduct store/DC visits, market benchmarking, and leveraging customer insight tools
- Drive product improvements aligning with customer expectations
3. Quality Management
- Own and embed the Quality Framework, ensuring compliance with legal and brand standards
- optimization of value chain processes
4. BMD Collaboration
- Align quality processes with departments’ critical paths
- Support trading activities to meet customer needs
5. Product & Manufacturing Expertise
- Apply specialist knowledge in:
- Materials and construction
- Pattern technology & grading
- Supplier capabilities
- Balance cost, quality, and commercial value
6. Risk & Continuous Improvement
- Lead category-wide risk assessments
- Implement corrective actions and embed proactive measurement frameworks
7. Technical Leadership
- Mentor the quality and BMD teams
- Enhance decision-making and purchasing practices
- Improve product consistency
8. Innovation & Operational Excellence
- Promote the adoption of new technologies and feedback loops
- Oversee test-and-learn initiatives
- Oversee packaging, labelling, and transit compliance
Who You Are
Technical Knowledge Requirements
✔ Specialist in wovens construction, materials, and product performance ✔ Hands-on manufacturing experience with a keen eye for fitness-for-purpose ✔ Proficient in:
- Leading pre-production meetings
- Converting product requirements into technical specs
- Interpreting test reports and making commercially balanced decisions ✔ Foundational expertise in:
- Risk assessment
- Regulatory compliance
- Embedding quality standards across the supply chain
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Leadership & Collaboration
✔ Ability to coordinate with Buying teams on:
- Product engineering
- Supplier costing ✔ Exemplifies customer-centric mindset and cost-margin oversight ✔ Masters benchmarking for product consistency and innovation ✔ Strong influence and supplier relationship management ✔ Demonstrates analytical strength, leadership, and aligned purpose with New Look’s mission
Experience & Qualifications
✅ Previous experience as a Technologist in a major retailer (preferably New Look) ✨ Product specialist within a specific category 🎓 Appropriate Technical Qualification or degree (relevant to fashion/apparel technology)
Why Join New Look?
👥 Inclusive culture—we champion diversity and celebrate each team member’s unique contribution 🌱 Plans for positive change—balancing sustainability with thoughtful fashion 📚 Opportunities for growth—we encourage professional development through structured training ⏰ Flexible patterns—we discuss work arrangements tailored to your needs
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