ACCA Careers
Technology Business Analyst
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Technology Business Analyst
Join us as a Technology Business Analyst
Join our Chief Information Office in Commercial & Institutional, where we harness technology innovation, business agility and one-bank collaboration to push the boundaries of what's possible for our customers
The wellbeing and growth of our people is fundamental to our shared success, which is why we're passionate about cultivating an environment that fosters inclusion and champions potential
Our journey will be challenging and complex, but truly transformative - so if you're ready to stretch your capability, gain unique experience and shape the future banking experience for generations to come, this is your opportunity
What you'll do
You're joining a team that's passionate about the customer vision and driving our growth agenda. Aligned to our 'Lending' customer goal, you'll be working with your colleagues to deliver the technology strategic roadmap, while ensuring the right balance between our business goals and building future technology, at the right cost.
You'll support the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs, and analysing, refining, synthesising, translating and ensuring they are documented in a form that can be readily understood by all stakeholders
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You'll Also
- Support others to articulate the ideas and requirements in the format required by the team, such as use cases, user journeys, user stories and illustrations using AI tooling where appropriate
- Be responsible for the outcomes of the team in the identification and delivery of systems, solutions and features
- Produce business requirements to inform future state design, and supporting teams in understanding the requirements and their linkages to the overall strategy
- Work across teams and stakeholders to capture, validate and document business and system requirements, ensuring they are in line with key strategic principles, and translated from business operations, business objectives, or from external requirements
- Interact with customers, key stakeholders and the team to obtain and document functional and non-functional needs, support front line implementation and training business users
The skills you'll need
We're looking for someone with experience of working as a business analyst in a technology environment with a good understanding of system integration and knowledge with experience of the RMP and Prism platforms including integrations such CORT, GRDM, Cradle, Murex, Loan IQ, Crimsn.
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We'll look to you to bring a good understanding of Agile values, principles and methodologies. Additionally, you'll need to hold an appropriate business analyst certification.
You'll Also Need
- Proven application of business analysis tools and techniques in a technology based environment along with using tools such as Jira, confluence and blueworks
- Knowledge and understanding of AI capability and how this can be leveraged to deliver technology solutions which improve business processes
- A good understanding of Agile values, principles and methodologies with experience of working within an Agile environment
- To be a very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
- Good collaboration and stakeholder management skills
Hours
35
Job Posting Closing Date
09/07/2026
Ways of Working
Remote First
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