Manchester Digital
Technology Delivery Manager - Home Office - SEO

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Location
Croydon, Liverpool, Salford, Sheffield
About The Job
Job summary
This role sits within Digital Corporate Enablement Office and is dedicated to the Metis Product, which leverages Oracle Fusion Cloud Enterprise Resource Planning (ERP) to deliver integrated financials, procurement, project management, and human capital management capabilities.
The position involves working across multiple functional modules within Oracle Fusion, including General Ledger, Accounts Payable, Accounts Receivable, and Procurement, to support enterprise wide digital transformation and operational efficiency. This role sits within the Change and Feature team and provides structure, governance and support to ensure that projects are delivered efficiently, consistently and successfully across the Product.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert.
Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital.
Job Description
As a Technology Delivery Manager, you will support the performance of teams and the delivery of technology products and services.
You will help set up teams for success and support them with stakeholders and suppliers, building successful relationships across and beyond the organisation.
You will find and remove blockers and inefficiencies, using data to continually encourage better ways of working, leading to better outcomes.
Joining the Home Office Technology Delivery community, you will share knowledge and experience with colleagues across the department and wider Government, building skills and helping to apply good practice and standards.
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You will support the UK’s security and prosperity through the products and services that you help to deliver.
Person specification
Your main day to day responsibilities will be:
- Support delivery of technology outcomes across multiple teams, assuring plans to ensure they are realistic and deliver within quality, cost, and time constraints.
- Work with the team to continuously monitor and improve processes and performance.
- Support development of motivated, functioning teams, empowering collaboration and delivery while giving direction and constructive feedback. Monitor the profile and health of teams and work with them to resolve issues.
- Help teams to understand, prepare for and engage with governance, and monitor the completion of actions required following governance decisions.
- Ensure that risks are identified, and their impact and probability are understood. Ensure risks are mitigated, involving specialists where necessary.
- Identify and understand stakeholder groups and their needs. Develop stakeholder engagement strategies and plans and support teams in executing them.
- Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help to resolve problems with suppliers.
Working Pattern
Due to the business requirements of this role, it is only available on a full-time basis. However, compressed hours are available.
Essential Skills
- Facilitating the delivery of complex technology products and services throughout their life cycle.
- Bringing people together into motivated, collaborative teams, identifying and rectifying issues in the team dynamic.
- Engaging effectively and efficiently with governance processes.
- Identifying, prioritising and managing risks, issues and dependencies.
- Communicating between technical and non-technical stakeholders, and effectively managing stakeholder expectations.
- Monitoring the performance of suppliers and acting as a point of contact with them.
- Helping team (s) to implement and improve processes.


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SFIA capability framework
Skills for the Information Age (SFIA) version 8 is the technical framework that sets the standard capability and development of all levels in the Home Office. This is a link to the capability framework: All skills A - Z English (sfia-online.org).
We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process.
The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework). Use the SFIA Levels of responsibility to understand what would be expected for each technical skills listed below.
Risk Management (BURM) – level 3
Project Management (PRMG) – level 3
Stakeholder Relationship Management (RLMT) – level 3
Supplier Management (SUPP) – level 3
Team Dynamics and Collaboration (HO33) – level 3
Organisational Facilitation (OFCL) – level 3
Technical skills
We'll assess you against these technical skills during the selection process:
- Risk Management (BURM) – level 3
- Project Management (PRMG) – level 3
- Stakeholder Relationship Management (RLMT) – level 3
- Supplier Management (SUPP) – level 3
- Team Dynamics and Collaboration (HO33) – level 3
- Organisational Facilitation (OFCL) – level 3
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