Bupa
Technology External Assurance Manager
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Job Description: Technology External Assurance Manager
Salary: Up to £80,000 (dependant on location and experience)
Location status: Hybrid working - 1 day a week in the office or more inline with business requirements
Location: Staines or Leeds
Role Type: Permanent
Shift pattern: Full time, 37.5 hours per week
We Make Health Happen
At Bupa, we're helping people live longer, healthier, happier lives. As technology becomes increasingly important to how healthcare is delivered, protecting our information, systems, and customers has never been more important. As a Technology External Assurance Manager, you'll play a key role in helping us manage technology and information security risks across our supplier landscape.
Working within our Technology External Assurance team, you'll help ensure that the suppliers we work with meet the standards needed to protect our business, our customers, and the services we provide. This is an opportunity to work across Technology, Procurement, Legal, Data Privacy, and other business functions, helping to shape how we manage third-party risk in a changing regulatory and technology landscape. You'll also contribute to improving assurance processes, driving best practice, and supporting informed decision-making across the organisation.
Key Responsibilities
- Lead and oversee supplier assurance activities, including due diligence reviews, audits, and risk assessments throughout the supplier lifecycle
- Review supplier responses, assess risks, and provide clear recommendations based on risk profile and business impact
- Support customer information security assurance activities, responding to due diligence requests and managing follow-up queries
- Review supplier contracts and help ensure technology and information security requirements are appropriately addressed
- Prepare clear risk assessments, reports, and recommendations for stakeholders and leadership teams
- Track remediation activities and work with suppliers and internal teams to ensure issues are resolved in a timely way
- Support the delivery of team reporting, metrics, quality assurance activities, and prioritisation of work
- Identify opportunities to improve assurance processes, documentation, training, and ways of working
- Build strong working relationships across Technology, Procurement, Legal, Data Privacy, and other business teams
- Represent the Technology External Assurance function in meetings, projects, and stakeholder discussions
- Provide support and leadership across the team, including deputising for the Head of Technology External Assurance when required
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What We're Looking For
- Experience in technology risk, information security, audit, compliance, or third-party risk management
- Experience carrying out controls assessments, risk reviews, audits, or supplier assurance activities
- Strong understanding of information security and risk management principles
- Knowledge of industry frameworks and standards such as ISO 27001, NIST, COBIT, or PCI DSS
- Experience working within a regulated environment, ideally with knowledge of UK regulatory requirements
- Strong communication and stakeholder management skills, with the ability to explain complex topics clearly
- Experience working with suppliers and business stakeholders to deliver risk-based outcomes
- Strong organisational skills and the ability to manage multiple priorities effectively
- Excellent attention to detail and a proactive approach to problem-solving
- Confidence influencing and challenging constructively when needed
- Degree-level education or equivalent experience
- Professional certifications such as CISA, CISM, CRISC, or CISSP
- Experience within internal audit, external audit, or a regulated third-party risk management function
- Experience reviewing contractual agreements from a technology risk or information security perspective
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family-friendly benefits. Joining Bupa in this role, you will receive the following benefits and more:
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- 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Onsite gyms or local discounts where no onsite gym is available
- Various other benefits and online discounts
Why Bupa
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type: Full time
Job Area: IT
Locations: Staines - Willow House
Be at the heart of helping people live longer, healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive, and the talent to help us in our ambition, then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa, you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect, and consider everyone, knowing your difference will make the difference.
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