Technology Platform Lead – CIO Consumer

Technology Platform Leader Accountabilities:

• Ensure that the skills and capabilities in the team are what is needed for the future; articulate the skill-based vision of the future and the steps to get there.
• Accountable for leading data and cloud transformation; delivering modern communications into a digital-first, omni-channel ecosystem. Simplifies legacy technology, reduces risk, drives platform resilience and builds cost effective systems with self-serve and federation principles.
• Create a vision of a new future that brings significant change and improvements to how we serve our customers. Providing a roadmap for Platform activities that demonstrate (measurable) value and champion quality technical delivery using the portfolio of investment.
• Role model Group Values, working to develop a strong leadership team. Drive continuous improvement and inspire people through authentic and visible leadership.
• Empower the teams to ensure the right problems receive focus. Drive great benefits by using the Group's agile approach. Use agile delivery tools and practices for oversight and reporting.
• Ensure that safety and resilience of product is a priority through the backlogs and in the work, ensuring core governance requirements are met.
• Ensure all decisions align with frameworks and Group standards outlined in approved change delivery methods and security policies.
• Consider end-to-end economics and build compelling arguments for both run and change capabilities.
• Provide exceptional leadership to the team, coaching and developing through change with a focus on empowerment and setting them up for success.
• Demonstrate and role model financial accountability and efficient management of all Group resources.

Skills, knowledge and Experiences:

• Skilled and effective at building technical capability at an individual and team level.
• Significant experience of leading and empowering teams using agile development methods and tooling within a DevSecOps environment.
• Able to inspire and engage at all levels through a focus on a non-hierarchical culture of collaboration, transparency and trust across the team.
• Demonstrate thought leadership on contemporary technical delivery across the entire lifecycle from ideal to realisation of value.
• Experienced collaborator. Ability to influence internal and external relationships (suppliers, regulators etc) to ensure progression of key business decisions. Using these skills to anticipate challenge to resolve complex issues and conflicting requirements.
• Deep knowledge of the technology landscape, customer behaviour and emerging products and technologies.
• Skilled in developing and maintaining customer journey improvements. Understanding and knowledge of frameworks.
• Identify, monitor and mitigate commercial and customer technology risks in alignment with the requirement of the regulatory environment.
• Deliver cost and income targets in alignment with broader risk and capital/funding requirements. Experience of driving a focus on all risk, governance, conduct and control requirements and of using the context of these in decision making around technology.
• Providing a data focused approach, using analytics and insight to make evidence based decisions that explain the ‘why’.
• Strong commercial competence and the ability to effectively assess choices to achieve the best outcomes for Customers.
• Skilled at building a world class engineering team.
• Extensive experience and technical modern engineering knowledge from implementation of a broad range of platforms.
• Adapt approach in pursuit of the best solution – has a knowledge base of multiple engineering and software design solutions, devops, data, automation, hosting choices. Strong and demonstrable experience of managing technical service and security.
• Well versed in technical architecture principles and deep experience of systems architecture and integration (incl with third parties) and skilled at ensuring we Evergreen modern technology.
• Skilled at data driven decision making in order to explain the ‘why’ to a variety of audiences (including less technical audiences).
• Detailed knowledge of software design, build and release via DevSecOps principles and practices.
• Detailed knowledge of the relevant sector of the UK financial services market or customer/product group with an excellent understanding of the key drivers, issues and constraints of customer journeys.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If all of this resonates, and you want a job with big meaning, then please do get in touch to discuss! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.